Mobile Automotive Technician

Q. Describe the most common types of jobs you do for your clients.

A. Electrical troubleshooting; brakes; and other parts replacement.

Q. What advice do you have for a customer looking to hire a provider like you?

A. Ask them to explain what's wrong? How did that effect your problem / cause your problem? Will this repair completely fix your problem or is there something else associated / are more future repairs required to resolve the problem completely? Ask as many question's possible to assure you your decision to hire someone like us.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. what could I do to maintain care of my vehicle and keep down repair cost? when you first notice an problem weather it's lack of power, fuel consumption, leaks, warning light(s): start inquiring from atleast three different opinions before getting work perform.

Q. What important information should buyers have thought through before seeking you out?

A. They should know, but not strongly required; the year, make, model, and engine liter size. The problem was it suddenly or gradually? How long have you had this problem?

Q. Why does your work stand out from others who do what you do?

A. We provide honest diagnostic's and troubleshooting, free of charge if work is completed by us, if you request work but do not nessarily need it we inform you and wait your decision. also we offer vid's of work performed for your soundness of mind.

Q. What do you like most about your job?

A. The opportunity to explain to a client the problem, proceedure, and show results after work completed.

Q. What questions do customers most commonly ask you? What's your answer?

A. How long have we been in business? Since 1996.

Q. Do you have a favorite story from your work?

A. I had an call from an couple that wanted me to troubleshoot their vehicle,and give a price on replacing their motor, they were told they needed an motor by their local dealer only to realize they only needed an battery and computer; the battery was very weak so would not turn over, and after adding sufficient power and some troubleshooting found the computer was faulty, after repairs they drove for a number of years until wreaked.

Q. What do you wish customers knew about you or your profession?

A. By doing the basic's and drive like those who are not in a big rush, they could save hundreds in repairs.

Q. How did you decide to get in your line of work?

A. Got tired of companies screwing people just to meet an quota for the month, instead of complaining about it I decided to change it. strating with myself and why I begain to work on cars, for the love not the money.

Q. Tell us about a recent job you did that you are particularly proud of.

A. this was a month or two ago; longtime customer called was qutoed by dealership an oil leak: rear and main seal, vavle cover gasket, and some other stuff but He asked could he bring it drop it off for me to look at it, next morning got it in the air checked it out called up told him come pick it up, explain to him his oil filter was leaking, needless to say he had some doubts but he paid and left, after a few days he call me back saying Thank you so much, I doubted you but after looking at the large quote by the dealer I figured why not try what he said after doing what you said (change the oil filter); I have not seen a drop of oil since thank you are you in the shop now? and he came by and gave me an extra amount of money for saving him so much money. I just smiled and explained that's why I do what I do tired of inocent people getting railroaded for an quick dollar, what happen to integerity. and this happen on morethan one occassion with more than three different customer's. so when I can save you money and you see from your own perspective that blesses me.

Q. Do you do any sort of continuing education to stay up on the latest developments in your field?

A. yes in my field every year there are new vehicles produce with new mechanic's about their production so in order to troubleshoot, diagnos, and make repairs you must know about those vehicle's or DON'T TOUCH THEM.

Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?

A. Too many to name and some are already on your vehicle's you are just aware of them, do to them fucntioning as they should.

Q. Describe your most recent project, what it involved, how much it cost, and how long it took.

A. most recent rear wheel hub bearings for an BMW 325IS, cost varies by make and modle and it took about 1 hour 20min's maybe. stoped to return wrong parts so until correct ones came wasn't paying attention to my time.

Q. If you have a complicated pricing system for your service, please give all the details here.

A. Detail's are simple pricing is based upon your year, make, model, and where the parts come from dealer or parts store.

Q. If you were advising someone who wanted to get into your profession, what would you suggest?

A. If you are just in it for the money then don't seek my adivse. I do what do because I love it, yes the money is good but genuwinely it's about the people, the customer satisfaction.

Q. Write your own question and answer it.

A. If your car was needing service and repairs regularly due to your neglect and after almost getting everything done, your car now is practically new, you have about four more payments, and an oportunity to get a new car what would you do? trade your car for down payment and create new debt or pay off your car and just save til you can buy another cash?