FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our fee structure is very simple. We have 3 general charges: 1. Monthly Management Fee - Charged when a property is rented out, this is not charged while unit is vacant 2. Lease Fee - Charged the first month after a tenant moves in. This is only charged once for each new tenant and it's intended to cover the cost associated with advertising the property, conducting showings, screening perspective tenants, negotiating and drafting the lease terms, as well as conducting a move in walk through with the tenant. 3. Onetime Implementation Fee - charged only once. It helps cover the cost associated with evaluating a property, creating the clients file, and setting up their information into our various systems. We offer pricing for individual units and also multifamily. There are also possible discounts for military (active, reserve, retired) and multiple units.
- What is your typical process for working with a new customer?
1. Review customers needs. 2. Consult and review services. 3. Complete needed paperwork. 4. Begin management services The entire process can be completed very quickly, within 1 - 2 days depending on the customer.
- What education and/or training do you have that relates to your work?
I'm constantly looking for new ways to help improve my services and each day I learn something new. I'm also a member of the National Association of Property Managers which gives me access to a variety of different classes and seminars which I attend regularly.