For over 20 years years I've loved owning an industry standard (pro-level) Tascam 122 MkII cassette tape recorder. I've used it for many purposes, including making high quality, stereo master cassette tapes from direct mixdown of 8 - 24 rack reel-to-reel original music. I also created hundreds of cassette libraries of music with it. In recent years I've continued to use it as an analog source for DAC digitizing of old commercial cassette tapes into CD and/or USB music formats. When my 122 finally died, I was shocked, and heart-broken. The best local electronics repair shops in my city had no clue how to fix it, and several indeed tried unsuccessfully. I wound up mailing it to Sam after finding his website, reading his reviews, and personally discussing the project with him by telephone. He subsequently completely refurbished my deck, including motor rebuilds, capacitor replacements, new belts, new record/playback heads, speed potentiometer replacement and recording head fine tuning. My aged deck initially represented quite a challenge to Sam, who methodically researched the circuitry and kept me continuously informed of both his findings, his plans on how to creatively address the many unexpected problems which emerged, and their anticipated costs. While this was far from an overnight fix, Sam never gave up on the project. Today I received my deck back from him....in better than new shape. It is completely re-calibrated, smooth as silk, quiet as a mouse and clear as a bell. Importantly, it is updated with modern parts which should give my old 122 MkII renewed life for years to come. I couldn't be any happier. This guy is an artist...and his work is a challenging labor of love for him. If you are a serious enough collector/user of these old high end tape-decks to invest a few bucks, Sam Palermo is your man. If you don't appreciate the art and value of quality analog recorders, are trying to pinch pennies, or have unrealistic expectations of an overnight fix, you're barking up the wrong tree. Hardy, M.D., Ph. D.
He did a very thorough repair on my TEAC A-2300, and went above and beyond what I asked him to do. Although the repair took about six months, he was prompt to update me on the status of things. I highly recommend him to anyone that needs their tape deck repaired.
My experience with Sam....not so good...while no time frame was specified its getting close to a years time and I still dont have my Pioneer RT-909 and RT-707 back from Sam. After telling him to stop work as of today (3-23-2014), after repeated requests he refuses to tell me when I can pick up my equipment. No stars in my book. I really thought he was the guy for the job but he appears overwhelmed. Any suggestions? Far from being professional.
I have no excuse other than to say the 707 had shipping damage I did not see before and the motor was cocked in the mounting taking a good amount of time to try and correct. I have stopped taking in any more units so as not to let this long time frame go on and I just have to work what is here. People may not now have a place to take their units. I am sorry you have had a bad experience.
This guy brags about being the best tech out their and runs all other techs down. TH is open for discussionvof repair not to run people down. I am sorry but I cannot recommend arrogance.
No, that is not correct. I tell you about people that do sloppy and expensive work while doing nothing but polish the outside and make bad adjustments to the decks electronics which cause it to burn out parts. If this is arrogance then that is what I am.
What a great job on my X2000. It spins tape smooth, quiet, records and plays great...then it looks super clean. What a fantastic job! I am totally happy and can't imagine where anyone could get this level of service & care and for quite reasonable service price. They said you are the "artesian" of tape machines. I completely agree!! Thanks for a job done- better than well!
Sam - How do I get ahold of you. I can't find any phone # or email address.
My address should be on the Thumbtack site and my phone number is found in my signature on all E mails and posts on forums like Tapeheads.net.
Where can I buy a amorphous az head for my technics rs az6?, I think this head has been desmagnetized
Sam is awesome to deal with and his reputation and knowledge are second to none. He recently brought my Tascam 122mkII cassette deck back to life. He even replaced a couple parts that he's probably the only one on the planet to actually have them in stock. I certainly wouldn't hesitate to use his services again or recommend him to a friend. Another thing...his business ethics and honesty are above reproach.
The deck was deemed not worth proceeding with the repairs to it. I agreed and pursued a different deck. I appreciated his opinions, expertise and will consult him for other needs in the future. He was honest about the condition of the deck and that allowed me to make my decision quickly.
All I can say is Sam's credentials speak for themselves. I sent him a Teac A-2000 that was running so-so and it came back running excellent. There's no other way to describe it. He's also quick at replying to e-mail questions so be sure to check your inbox. A+ grade.
Sam is a great tech he knows tape decks! He has fixed my Studer B67, and has it working like new.
Sam repaired my tascam atr-60 reel to reel machine. Here is a service professional who is willing to go the extra mile to do quality work. Extremely knowledgeable and thorough. Great customer service and rates.
Sam did an excellent job of fixing my 40+ year old Teac reel to reel player. He was extremely thorough, conscientious and reasonable. I have already recommended him to other people, accompanied with high praise for him.
Sam is great!! I highly recommend him without hesitation! If you have any broken machines that need fixing he is your man!! Those other guys wanted to charge me $600 to fix my machine! Sam only charged me $175 (with shipping)!!! I really appreciate your help and advice!!
Sam repaired and recalibrated two three-head NAD 6300s for me. Despite specializing in non-NAD equipment, he found the appropriate parts and was able to bring both units into perfect shape. Sam is highly professional and as conscientious a technician as you will find. I highly recommend him for all your tape repair and maintenance needs.
I have to say the quality and professionalism is outstanding. I am lucky to have found such great talent in my own back yard. I would highly recommend Sam anytime. I plan on bringing other equipment for repair and maintenance moving forward; can’t say enough… Thanks
GK Lagrange TEAC A-6300
Thank you for the kind words Glenn,
I was glad to be of Service.
Sam has made repairs to, and calibrated two machines for me bringing them back into factory spec. One was a Teac 3340S and the other a Tascam 52. His work is nothing less than perfection. If you want 100% satisfaction call Sam.
Sam is great!!
I took my Teac 6300 to Just Service, Inc. in Chicago, because 1 channel would not erase or record, and tape run off in reverse play wtih 10" reels, after 3 weeks and $200+ was told I needed a new record and erase heads, tape still ran off.
Took it to Sam, only a bad ground on the head. SAM recalibrated the deck for today's tape,fixed the tape run off, new pinch roller and belt for less then Just Service, and the deck has been performing in an outstanding manner for over 2 years now. It only took Sam a week to fix it. Highly recommend Sam for all your electronic repairs.
Let's put it this way ... I hired Geek Squad to repair the drive on my Dell computer, and they were unable to repair my drive or retrieve any of the data. Yes, the billed me anyway. I brought my drive to Sam, and he not only rescued my data off the drive, but he was also able to tell me exactly what sectors of the drive were damaged. I'm not sure there's anything that Sam cannot fix!
You can't find a technician better than Sam. He is probably the most qualified expert on TEAC/Tascam recording equipment you will find on this planet, literally. I was fortunate enough to cross paths with him by being referred from a gentleman on the web in New Zealand who knew about Sam and his ability to resolved complicated problems with vintage TEAC equipment. He saved me by fixing my 3440 deck, when nobody else could, while I was in the middle of an extremely important recording project. Sam gave it his full attention, and for that I am very grateful.
If you have a tape deck in need of repairs, Sam is the man to talk to! Sam has overhauled 4 tape decks for me, and every one of them came back running like they were brand new! It is absolutely amazing to see these old machines restored to perfect operating condition. Sam's prices are very reasonable, too. You won't find anyone who will do a better job of repairing or restoring your equipment to perfect condition!
Sam did a fine job at solving a very complex issue with my tape recorder. Will not hesitate to send it to him any other TEACs in the future.