Q. Describe the most common types of jobs you do for your clients.
A. Malware Removal, RAM Upgrades, Home Networking, Installing additional hard drives
Q. What advice do you have for a customer looking to hire a provider like you?
A. Make sure that you go to someone that has experience, The wrong person can make matters worse than they already are.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. If I were a customer I would want to know that places like geek squad are over rated and over priced.
Q. What important information should buyers have thought through before seeking you out?
A. They should visit my website and make sure the service they are looking for is one that I offer.
Q. Why does your work stand out from others who do what you do?
A. Because I have been doing it for 20 years, I have worked with some of the nations top technical companies.
Q. What do you like most about your job?
A. Helping People get up and running and making sure that everything they need to be able to do they are set and capable of doing it.
Q. What questions do customers most commonly ask you? What's your answer?
A. How much do you charge? It varies per job I don't believe in charging by the hour, I charge by the task, because some jobs may start out easy and take hours, other times it may be a difficult problem that is solved in 20 minutes. So I believe it's more fair to both myself and the customer to bill this way instead of by the hour.
Q. Do you have a favorite story from your work?
A. Too many of them to go into but I am sure that I can share that with someone while I am doing work for them
Q. What do you wish customers knew about you or your profession?
A. That I take Paypal and can fix a lot of common problems via remote internet.
Q. How did you decide to get in your line of work?
A. I have always just been into computers since I was in about 3rd grade, I had a natural curiosity of taking electronics apart and putting them back together.
Q. Tell us about a recent job you did that you are particularly proud of.
A. Running about 350 feet of CAT-5 Cable from a Shop to a House so that the owner of the shop could use his internet from his home in his shop and be able to print to the printer in the house from inside the shop.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. Yes I am Attending Kaplan University for My Bachelors in Information Systems, I also keep up with G4 and some webcasts.
Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?
A. Not too many recent developments and I don't see a big change coming, There are just some things that will never change. People will continue to need computer techs, Because they will rely more and more on their PC's.
Q. Describe your most recent project, what it involved, how much it cost, and how long it took.
A. When running the CAT 5 Cable it was fairly an easy job other than having to get up high and wrap the cable around existing phone lines without hitting any electrical lines.
Q. If you have a complicated pricing system for your service, please give all the details here.
A. I'm not complicated but again I don't really go by the hour, So every job is different and I go back that.
Q. If you were advising someone who wanted to get into your profession, what would you suggest?
A. Patience is a must, Some jobs can take 20 hours or better. So bring your thermos it may be a longer trip than your customer is leading you to believe.
Q. Write your own question and answer it.
A. Why should someone choose me? I am an honest and fair person, Something you don't find a lot of in the service industry.