NEPTUNE PLUMBING

Top Pro

$49/service call

(waived if hired)

Plenty of availability

in the next 3 days

Select a service

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Heater problems

Heater services needed

Heater location

A service call at your home will allow the pro to identify the issue and get you an accurate quote. They can usually do the job same-day.

Responds in about 4 hours

Introduction: At Neptune plumbing we are focused on providing friendly and reliable service to local customers. Our business takes pride in its skilled and experienced plumbers who are available 24/7 to tackle any plumbing issue. We strive to build long-term relationships with our customers by placing a strong emphasis on communication, honesty, and transparency. We offer a wide range of services, including repair, installation, and maintenance of sewer lines, water heaters, faucets, drains, water lines, and toilets.

Overview

Current Top Pro

Hired 159 times

Serves Chicago, IL

Background checked

3 employees

3 years in business

Business hours

SunClosedMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

18 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

67 reviews

5

97%

4

2%

3

1%

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Read reviews that mention:

Kevin R.

Oct 24, 2023

·

Hired on Thumbtack

If I could give Moe and Neptune plumbing more than 5 stars I would. I messaged Moe late on Sunday as water was pooling up around my sewer drain in my basement. Moe was quick to respond and was able to come assess the problem the next morning. After about 5mins Moe quickly diagnosed the issue that my sump pump was not working properly. Moe than took the time to offer me multiple options and pricing tiers to replace my old sump pump. He helped me pick the best option for my house and budget. He was able to secure my new sump pump that same day and was even nice enough to work late that night to replace it knowing that we had rain in our upcoming forecast. I would not hesitate to recommend Moe and Neptune Plumbing to anyone who is in need of plumbing services. Thanks Moe!

Details: No, repair is not urgent • Other issue • House

Plumbing Drain Repair

Cassandra E.

Jun 5, 2023

·

Hired on Thumbtack

Honest, hardworking and on time! Very responsive. Made sure I understood all repairs. Pricing reasonable. Very trustworthy and will hire again!!! Thank you Neptune Plumbing!!!!!!!

Details: 1 toilet • Toilet won't flush • Municipal water (most common) • House

Toilet Repair

Amanda D.

May 14, 2023

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Hired on Thumbtack

Moe was great! He was able to come out same day- on a Saturday! - and install a new water heater for us. He was fast, responsive, and did quality work! I would highly recommend Moe with Neptune Plumbing! He even was able to help us get some of our piping back up to code! Great job! Thank you Moe!

Details: Yes, the location has an existing heater • Gas tank (standard) • Whirpool • Other room • Townhouse

Water Heater Installation or Replacement

Nixia R.

May 12, 2023

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Hired on Thumbtack

Moe responded very promptly to my inquiry of getting someone to install my new water heater and removing the old one. What made me pick him over everyone else that responded was that instead of messaging back and forth he just called. He was very knowledgeable. I feel like he offered me a great price and was even able to get the job done the same day! What should of been a simple water heater switch became a little more complicated because the space where my water heater was kept was already tight and the new water heater I purchased was a tad bit more wider and my space didn't really allow it. Instead of him saying it's too big and it can't be done, Moe moved past the obstacles and rerouted my gas so that even with the very tight fit I would be about to fit my water heater in the closet and also made sure I was able to access everything such as the pilot and drain. He was very professional and got the job done with no complaints. I will be calling Moe for all of my plumbing needs.

Details: Yes, the location has an existing heater • Gas tank (standard) • Bradford White • Closet • Condo/Apartment

Water Heater Installation or Replacement

Joann B.

3 weeks ago

·

Hired on Thumbtack

Moe was one of the best plumbers I’ve ever dealt with. He is extremely professional & patiently answers all of your questions. He is quite skilled, organized & very neat. He replaced a leaky pressure pump that a previous plumber did some adjustments to, charged a lot of money & started leaking again in a short time! We will definitely use him again for any future plumbing issues.

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Townhouse

Plumbing Pipe Repair

Credentials

Background Check

Mohammed Alhadidi

NEPTUNE PLUMBING

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