Introduction: I have over 11 years of experience in help desk and desktop support, PC support and network support roles.
I support mobile devices such as iPhone, iPad, android and BlackBerry. I offer expert experience with Microsoft XP, Vista, Windows 7, Servers 2000/03/08, Linux, and Mac OS operating systems.
I support and administer software applications such as Microsoft Office, Microsoft Exchange, Lotus Notes, BES, Lync, Citrix XenApp Client, XenDesktop SCCM, and Active Directory.
I perform hardware support for Dell, HP, IBM, Lenovo, MAC, and ASUS machines.
I supports 500 plus users with 75% face to face support and 25% phone support.