FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Since all of our jewelry is unique and based on a customer's needs, our pricing range varies. However, since we are a small family company that uses it's own design services and shop, we can afford to charge less than others for superior quality.
- What is your typical process for working with a new customer?
Gregg Helfer Jewelers provides no charge personalized and laid back customer consultations and design advise using the latest in CAD/CAM computerized imaging and wax modeling. We and our designers take the time with you to personalize a diamond engagement ring or any custom piece of jewelry that you desire. And, the best part is that we don't charge a premium for customization. Appointments normally last one hour and custom jewelry generally takes 2-3 weeks to produce from conception to final polishing.
- What education and/or training do you have that relates to your work?
Our company has the following credentials: A+ Rated In The Better Business Bureau GIA Graduate in Diamonds Chicago and Illinois Jewelers Association Jewelers of America Jewelers Board of Trade