Spic & Span Pro Cleaning Inc.
Spic & Span Pro Cleaning Inc.

Spic & Span Pro Cleaning Inc.

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: I love the before and after results making my customers happy
Overview

Hired 17 times

10 employees

24 years in business

Payment methods

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Featured Projects

11 photos

Specialties
Cleaning method

,

Reviews
Good 3.8

12 reviews

5
67%
4
0%
3
0%
2
8%
1
25%


pro avatar
Tom S.
Nov 27, 2012
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Hired on Thumbtack

Hired on Thumbtack

House Cleaning (One Time)
pro avatar
Nicolette S.
May 28, 2014
Spic & Span is a joke! RUN FAST...they are horrible cleaners. I booked a 4 hour "deep cleaning" with the owner Waseefa Tarver. This lady is VERY unprofessional. She will ignore your calls, change prices, change cleaning terms, and not come to your home when she says she is coming. I originally came across her "company" (which consists of 3 workers including herself) when a friend told me about a groupon deal for $129. I called and inquired about a 4 hour deep cleaning quote. I was quoted over the phone $175. When I mentioned that the groupon deal said $129 and my friend was quoted $120 Waseefa told me she would clean my home for $150 because I was referred. Waseefa and 1 cleaning lady arrived to my home 15 minutes late. They did not acknowledge the fact that they were late. We did a walk through and discussed what needed to be done in each room. I was told by Waseefa that my home smelled so good and it was really clean. She then asked me to pay her $175. Why would I pay you more if you are telling me I have a clean home??? I told her I would only pay her the $150 we agreed to over the phone and she said that would be fine. The cleaners started with the upstairs. Two bedrooms and one full bathroom. It took them about 1 hr and 10 minutes. They then went downstairs to begin cleaning the kitchen, living room, dinning room, half bathroom and tv/sitting room. Waseefa told me that she only accepted cash. Around 1 hr and 50 min into the cleaning I told her that I would run to the ATM and be back home shortly. While I was gone about 15 minutes later I received a call from Waseefa telling me that she was done cleaning my home. I came home and found Waseefa and her cleaning lady in their car outside of my home. I thought we would go back into my home and do a walk through but Waseefa approached me as soon as I got out of the car asking for her payment. I asked if they had cleaned everything including the baseboards and I was told by Waseefa that they had performed a thorough cleaning. I entered my home and found that they had not cleaned behind my couches, they had not washed the baseboards because they still had dust on them, the kitchen appliances still had grease stains and handprints and the carpet on my steps still had hair and dirt in the corners. I immediately called Waseefa and told her my concerns. She apologized and told me that she would come back to my home the next day and complete the job. I was outraged that a cleaning company would leave a job 1 hour early without performing a deep cleaning as discussed. The next morning I called Waseefa and she said she was already at another job and would come later. I told her I was missing work and needed to run errands and she still refused to give me her arrival time until she finally state she would be at my home before noon. At 1150am she called back stating that she was still cleaning the other home and would need 20 minutes to wrap up and then come to my house, I agreed. This was the last time I talked to Waseefa. The rest of the day she ignored my calls and then sent me a text hours later stating that she was busy and would call me. I was out done and emailed her requesting a portion of my money back. She never responded or called. The next day I called her from my husbands phone and she answered. She said she would be at my home at 1:30pm to clean it because she could not give me money back. Yet again she is not here! She is nothing but a scam artist. There are better and more professional cleaning companies.
pro avatar
Faith R.
Sep 5, 2012
I was very pleased with the work by Ms. Tarver. She was prompt, very professional and the results was great. I would definitely use her services again.
Spic & Span Pro Cleaning Inc.'s reply
Thank you, so much.. We will see you again next week.
pro avatar
Stacey A.
May 29, 2014
I am so disappointed! The cleaning was not at all what I expected in a deep cleaning. It was mediocre at best. The cleaners were 20 minutes late and left 30 minutes early. They did not have all the cleaning supplies that they needed. I had to let them use my vacuum and glass cleaner. I will not be calling them in the future. I could have done a better cleaning job myself.
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Monica J.
Sep 16, 2014
This company use my cleaning company picture , please stop copy my logo picture

FAQs

  • What types of customers have you worked with?

    Residential Reoccurring Cleaning Services, Residential / Home Office Organization and Specialty Services which includes but not limited to event cleaning and post move in and move out, and errand services. Spic & Span also provides services that aides in garage and estate sales. Emergency Cleaning Special Event Cleaning

  • What advice would you give a customer looking to hire a provider in your area of work?

    A client should hire Spic & Span Pro- Cleaning because we are not limited to residential and commercial cleaning. We are a firm that is an home environmentalist, anything in the resident we take premium care of the entire house, its our satisfaction to make your home or office your sanctuary. No job is to small or dirty, our professional team handles it all.