Refund Anticipation Loan & Tax Preparation Services

Taxnet Financial Inc.

Chicago, IL

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About Taxnet Financial Inc.

We offer tax preparation services, and our goal is to provide a quality service and great experience to our clients.

Clients receive personalized, quality service that is beyond comparison to an ordinary tax preparation franchise. We are able to offer our clients personalized service because we are big enough to service your needs and small enough to know your name.

Location

401 N Michigan Ave, #1200
Chicago, IL 60611

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Reviews

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  • 4/5 stars July 26, 2014

    When do the tax loans begin again? Is there an office I can call now?
    Thanks.

    Client Relations A. from Taxnet Financial Inc. replied to this review on July 28, 2014:

    Taxnet Financial Inc.

    Refund Anticipation Loan "RAL" applications are not available until mid-December. If you are applying for a “RAL” there is no credit check because your loan advance is secured by YOUR tax refund. A “RAL” finance fee of $57 (APR 208.05% is based on a 10 day loan period) is deducted from the $1,057 advance upon approval for a $1,000 gross disbursement less tax preparation fees. If you still need further assistance contact us at 1 (888) 573-0222.

  • 5/5 stars July 19, 2014



    Wao , i never knew it was true until i got my loans also , each time i read several testimonies of people about this loan company online i keep feeling it was a set up or probably they were all faking it but not knowing that it was absolutely 100% real . i am also also happy and thankful that i am also a witness to it and now i am among all those testifying about this loan company online. Queeneth Stark Loan Council is the best !! I have had 100 % attention to everyone of my questions and they were handled immediately and above all also ,i just got my loan of $ 10,000.00 via my bank account here in Netherlands. I would recommend this service to everyone!here is the details that i used in contacting them : mrsstarkloans@aol.com

    Mrs Zoe Amber.
    Netherlands.

    Client Relations A. from Taxnet Financial Inc. replied to this review on July 28, 2014:

    Taxnet Financial Inc. (Alert)

    We are not affiliated with Queeneth Stark Loan Council nor any other payday lender. Refund Anticipation Loans are only offered within the United States and are limited to $1,000 per taxpayer. Taxnet Financial Inc. would never ask you for personal passwords, credit card, or other sensitive information over the phone. We don't require for you to pay any upfront fees in order to apply for a loan. Our compliance department has issued this alert for YOUR protection. Please review our privacy policy or contact us at 1(888) 573-0222 if you have any additional questions or concerns about your personal privacy.

  • 4/5 stars July 9, 2014

    Finally got my second additional deposit because the IRS audited part of my tax return. Cusotmer Service helped me during the process. So thankful for theirs help in this.

  • 5/5 stars June 19, 2014

    Taxnet Financial Review

    WE cannot say enough about the quality customer service we received over the past 5 years, especially from Carlton. We always feel he truly looks out for our best interest, takes the time to explain our tax filing, gets us a good refund and is extremely knowledgeable.

  • 5/5 stars May 28, 2014

    Taxnet Financial is the best they are much better than H&R Block. I had been with H&R Block for years and had no problem but I now realize i was lucky it was because I had one of the few pros that were good there. He left for another job and the other tax ppl were just terrible I mean they did not even know the names of the tax schedules when I called back with questions. I was referred to Taxnet Financial by a co worker and they had to fix my 2013 tax return and recover $738 I was owed because of the HR Block error. I will use them from now on by the way H&R block tried to deny they made a mistake but I have the IRS check to prove they just lied to my face in the office. Taxnet Financial even did my amended return for Free if I promised to return to them next year. They have no worry I will be back. See you next year!

  • 5/5 stars May 9, 2014

    File my Business and Personal Taxes every year w/ Taxnet Financial. My CPA is amazing!

  • 5/5 stars April 14, 2014

    Just made it before April deadline. Agree with others the service is outstanding. Every year I am confident that my taxes are done professionally and correctly. They always take care of me and I really do appreciate the level of service.

  • 5/5 stars April 1, 2014

    Taxnet Financial
    401 N Michigan Ave Suite 1200
    Chicago IL 60611

    Best Tax Service in Chicago. I am owner of Avail24/7 Inc [Delivery Service] and wouldn't have my taxes completed with anyone else [over 5 years now].

  • 4/5 stars March 27, 2014

    Taxes were done to our satisfaction.

  • 5/5 stars March 24, 2014

    I had my taxes filed by my Aunt for years but this year I had a lot of complex issues with my business so I went to Taxnet Financial since they came highly recommended from my real estate agent.

    I requested an appointment and went in on Friday 3/21/2014. Office is convenient located downtown but parking is $35 but they served me snack and tea while I waited so I was already in a good mood by the time I met with my tax guy. Wait was about 10 minutes or so nothing too drastic.

    We talked for a couple of minutes didn't want to waste too much time I know it's a busy time for him so we got right into with my prior year return and then I gave him my business expenses and business income and rental income.

    Overall a great experience, I had a lot of questions and a few I admit I knew the answers but just wanted to confirm he knew my business taxes. Spot on he nailed it every time so then I was very comfortable and they are extremely professional. Building and office is very nice and the fee was reasonable. The IRS just accepted my return and I got an emailed copy and confirmation. Not bad at all for the price i paid it was very decent deal for both my regular and K-1 return.

    I was very well pleased with the level of service and almost sure they are CPA but I didn't need to ask.

  • 5/5 stars March 21, 2014

    Whew!!!! Not to owe this year is a great feeling. Wasn't expecting that refund - Excellent job Rob. Thanks again

  • 4/5 stars March 20, 2014

    Taxnet Financial Inc.
    401 N Michigan Ave
    Chicago IL 60611
    www.taxnetfinancial.com

    We received our state refund way before our federal refund this year. We were approved for a RAL in Feb but after we received the loan we heard nothing further. So I did get a RAL but they told us this dont delay my federal refund. Usually i get my federal first but we l got 2 weeks later so I woud ask Customer service could be better at contacting me back to let me know when we would receive my wife left a message twice for a manager and did not receive a call back until after we already received our refund. A manager said they was trying to contact us so I guess. All in all we are ok with the service and might do again.

  • 5/5 stars March 18, 2014

    I have an experience to share. My ex-employer was not providing one of my W-2s to me for reasons I don't understand. I had everything else I needed to file my taxes except this one W-2 because I worked for another company as well. I really needed to file my taxes and I was referred here.

    If anyone has this problem these guys can help. The employer is suppose to provide your W-2 by 1/31 every year regardless of the reason. They not only contacted my employer payroll but also helped me get the IRS transcription to confirm. I am very grateful for the help. Great Job Guys!!!!!!!

  • 4/5 stars March 14, 2014

    I got a paycheck stub loan and then file my taxes no issues but I feel you on the fee side they need to lower fees to be more competition. overall good but lower fee side.

  • 1/5 stars March 4, 2014

    I wish there was a negative rating we can give this company. It is true that they lie about the RAL. No you do not receive $1000. They trick you into believing this until you THINK you will get approved then send you tax paperwork and the agreement explainging the RAL Process. After totaling the fees IF I did get approved, I would have only received $600. Then aftewards, they automatically file your taxes ahead of time for you using your last check stubs if you don't have your w-2's at the time. This put me in a bind because my taxes were not calculated correctly so now I am waiting on an amended return that is going to take 3 months just to receive the rest of my money when it could have been done right the 1st time. Worst CUSTOMER SERVICE EVER and when you ask to speak to a supervisor they get your number and I NEVER receive a call back. NEVER AGAIN and I will be reporting this company the IRS.

  • 5/5 stars February 20, 2014

    Every year I have a good refund and my tax guy explains my tax basis. I have rental property so he did a good job explaining my what is deductible. Thanks Again Carlton

  • 4/5 stars February 18, 2014

    Received a copy of my tax return and I have no issues. I have been w taxnet 4 years. My whole this is Why ppl get these RAL tax loans. The IRS is sending refund is a week or so just wait and save moeny and headache.I read complaints all from people who got deny :) sorry but it is a loan so if you got bad credit and aint pay bills what do you expect. Just wait the week and get your refund I never get the loan and I have never had a problem.

  • 1/5 stars February 10, 2014

    Worst customer service ever! I was lied to about my funds! The guy told me I was approved for a loan then I never received it so therefore I contacted them & the supervisor told me I was denied which I knew was a lie they then charged me this unnecessary money to prepare my taxes when the supervisor told me they were not going to do so. I would never refer anyone to them. They were not honest with me & didn't not replace my funds & put me in a financial hardship knowing that I have children

  • 4/5 stars February 5, 2014

    First year client, and I will be back next year! I had a great experience with TaxNet. After receiving approval of a RAL, I was told that it will take up to 12 hours for funds to be disbursed and deposited into my account. Everything happened accordingly, and now everything is complete. The associates are competent and helpful individuals. Great service!

  • 2/5 stars February 3, 2014

    So when can we expect a tax refund after receiving the RAL loan? It says my return has been accepted by the IRS but that's it. Anyone have any experience with this?

  • 1/5 stars January 31, 2014

    I was approved for the refund anticipation loan.. The next day got an adverse denial. They are a rip off. I wouldnt recommend this business to nobody.

  • 5/5 stars January 16, 2014

    I am happy to report that this company is legit. I was very skeptical even thou I did my research I still had doubted myself. My funds posted this morning so it is REAL. Thanks yall

  • 5/5 stars January 14, 2014

    Ok had no problems with services from them-Jaz-T

  • 1/5 stars January 14, 2014

    WARNING......DO NOT USE. I foolishly sent my drivers license, childrens social security numbers along with my banking information on Friday, Jan. 10, 2014. After not hearing from anyone I called Taxnet Monday to get a status and was informed that my info had not been received and once it was "found" the supervisor Sid Shaw will call me that same day. No call from him so I called Tues. and was told that my info was still not found. I ask to speak witj Sid Shaw and eas told that he was too busy to look for my information and that my accountmhad been flagged due to excessive calls. I have yet to receive any kind of written information from TAXNET about my status. Now I have to close my checking account info and get my ss#'s for my children flagged because of this and still do not know what happen to my documents. Unless you want to worry about your information floating around India do not use this company. They are a SCAM. THE other reviews are obviously from TAXNET employees.
    l

    Client Relations A. from Taxnet Financial Inc. replied to this review on July 29, 2014:

    Taxnet Financial Inc.

    Account closed by our compliance department and a reason letter has been issued; therefore, we are unable to process YOUR request. There were no fees charged since the status of your account is "closed due to compliance review". Taxnet Financial Inc. doesn't share any personal information with third parties without YOUR written consent. Although we don't have any operations in India, we are an equal opportunity employer and proud to have a diverse workforce. No review postings are permitted by employees and Taxnet Financial Inc. has been offering tax preparation services and tax-related products responsibly since 2002.

  • 5/5 stars January 9, 2014

    great company and had my money beforenchristmas

  • 5/5 stars January 8, 2014

    my niggs my nigga lol best place ever

  • 5/5 stars January 8, 2014

    I had a five star experience and received my RAL without any problem. I am just disappointed that tax refund will take until Feb this year. I know it is not Taxnet Finicial but i am used to getting it now.

  • 5/5 stars January 7, 2014

    We already received a rapid refund loan and are satisfied with the service. Great Job Thanks!!!

  • 5/5 stars December 25, 2013

    I've been with Taxnet Financial for 3 years now and continue to recommend their services to friends and family.

    My tax specialist is extremely knowledgeable, friendly, and they respond to emails and calls right away. Outstanding 5 star. I like the communication they call me or send me text alerts and emails so I know exactly what is going on with my return.

    I Highly Recommend Taxnet Financial !!!!!!!!!!

  • 5/5 stars December 23, 2013

    My money posted in time for Holidays today. I am very pleased with this service. Happy Holidays and a Blessed New Years!

  • 5/5 stars December 23, 2013

    Just got my deposit about 8:15a.m! Thanks Taxnet Financial. I was worried cause I didn't hear anything, but it worked out!

  • 5/5 stars December 22, 2013

    Received mine next day gave everything in friday morning and my bank confirmed there is a deposit and will be available MOnday 12/23. I needed this refund too by the way. Hope this helps. I have referred 2 ppl already they are ok too.

  • 3/5 stars December 19, 2013

    How long does it take to get the loan after approval? I submitted my info yesterday by fax since they couldn't see my images through mobile upload. I have yet to hear anything. I hope this not a scam.

  • 5/5 stars December 15, 2013

    I was approved for a holiday tax loan. The guy asked me to share my experience and I would like to say they helped me greatly. Even I submitted wrong information they helped me get approved by calling me and letting me send it back. I really like this company and will be using from now on. I like that everything is explained and price is reasonable.

  • 5/5 stars October 12, 2013

    I dont care about your opinion if you telling me not to get a loan it is not your situation unless you can give me a solution. I am in need again this year and I will do it again in December. company is outstanding. I recommend Supreta she is great.

  • 5/5 stars October 9, 2013

    Great Service!

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  • 5/5 stars October 7, 2013

    I had a good experience with Taxnet last year. I had to apologize because I was worried at first after I sent them my information but my money was in my account the on time for holidays and then I got my tax refund too. I recommend this as a good option if you need it quick. I just received a letter today that I'm eligible again this year. I called loans doesn't begin until December for Xmas. I really need it this year for my kids gifts :) I was searching and this was the only legitimate company i found so i hope this helps.
    Thanks
    Samantha-

  • 5/5 stars October 2, 2013

    First company that gives a loan in cash without a credit check issue. Me and I referred a friend and we both approved. I am so done with HR Block emerald they lied to me last year making H&R were not still offering a loan and after checking my credit report without my permission she told me I was denied because of my score. I never had problems before so I was upset then I found out H&R are not even offering tax loans anymore. I called the H&R Block corporate office and they told me they only offer RACs not RALs a big difference. I am satisfied there is an option for holiday loans I don't mind paying the extra $50 so thats why i posted this.

  • 5/5 stars September 29, 2013

    Received the letter that I will be approved again this year but I am unable to log in to my account. I am trying to figure out when the loans begin this year. Can someone please contact me.

    Client Relations A. from Taxnet Financial Inc. replied to this review on July 28, 2014:

    Taxnet Financial Inc.

    Please go to www.raladvance.com to reset your password. Refund Anticipation Loan "RAL" applications begin in December. Contact our customer service department at 1(888) 573-0222 if you still need further assistance.

  • 5/5 stars September 25, 2013

  • 4/5 stars September 25, 2013

    Taxnet Financial Inc.
    401 N Michigan Ave 1200
    Chicago IL 60611

    I called for a refund anticipation loan in December and had everything they asked for but still was not approved until end of December. Charge me full price $ but I am military and refunded me the difference. The tax person told me I get a discount but when I got the bill I had to call twice but overall they are good. The customer servie coold do better. I will use again

  • 1/5 stars January 31, 2013

    Taxnet Financial, Inc.
    401 N Michigan Ave., Ste. 1200
    Chicago, IL 60611
    888-573-0222
    https://taxnetfinancial.com/

    Please help:
    This company submitted a return that I still have never seen or signed. I requested a refund anticipation loan which they pretty much made it sound like it was a guarantee. I asked if I would be able to say yes or no after I found out how much the fees for tax preparation were because he had stated that it depended on how complicated my return was so they could not tell me how much it would be. Then I was denied the RAL and no other communication given after I canceled all services, this was on Jan 3rd. Then on the 27th, I received an email stating that the IRS had accepted my return. WHAT!! I CANCELLED AND HAVE NOT SEEN MY RETURN. I was still waiting on my 1099-R's (5 in total. I feel I have been scammed and I believe that I am not the only one. These people need to be stopped. They should receive NO STARS...

    Client Relations A. from Taxnet Financial Inc. replied to this review on July 30, 2014:

    Taxnet Financial Inc.

    We don't process tax return filings or any related tax-product applications without YOUR written consent (signature of taxpayer). When you apply for a “RAL” you are simultaneously filing your taxes ;therefore, no credit check is required since your loan advance is secured by YOUR actual tax refund. A “RAL” finance fee of $57 (APR 208.05% is based on a 10 day loan period) is deducted from the $1,057 advance upon approval for a $1,000 gross disbursement less tax preparation fees. No finance fee is charged if you are not approved for a RAL. If there is an error on an e-filed tax return we will correct it [amended return] for free regardless of fault. You must provide all tax documents at the time of e-filing to ensure your tax return is accurate and complete. If you need further assistance please contact us at 1(888) 573-0222.

  • 1/5 stars December 31, 2012

    Do not go there they lie about the 1000 and they give you 500 and have a more of taxes 360 don't do it

    Client Relations A. from Taxnet Financial Inc. replied to this review on July 28, 2014:

    Taxnet Financial Inc.

    We don't offer $500 loans. If you are applying for a “RAL” there is no credit check because your loan advance is secured by YOUR tax refund. A “RAL” finance fee of $57 (APR 208.05% is based on a 10 day loan period) is deducted from the $1,057 advance upon approval for a $1,000 gross disbursement less tax preparation fees. If you still need further assistance contact us at 1 (888) 573-0222.

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. TaxNet Financial provides Individual Tax Preparation and Tax Preparation for Small Businesses (e.g. S-Corporation, Schedule C).
TaxNet Financial provides taxpayers with tax planning strategies, contract review services, bankruptcy services, and other miscellaneous services in order meet the expectations of our clients. TaxNet Financial is large enough to satisfy your tax needs yet small enough to know your name.

Q. What advice do you have for a customer looking to hire a provider like you?

A. Prior to conducting business with any financial institution or tax preparation service always verfify the validity of the company. Confirm that the company is registered and in good standing with the Better Business Bureau.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. Taxpayers are legally responsible for what’s on their tax return even if it is prepared by someone else. So, it is important to choose carefully when hiring an individual or firm to prepare your return. Most return preparers are professional, honest and provide excellent service to their clients. There is currently no requirement that a tax preparer have any certification to prepare a tax return. The IRS is working to mandate certification or additional educational requirements in order to file a taxpayer's return to the IRS.

Q. What questions should a consumer ask to hire the right service professional?

A. Ask if the preparer is affiliated with a professional organization that provides its members with continuing education and resources and holds them to a code of ethics. Avoid preparers who base their fee on a percentage of your refund or those who claim they can obtain larger refunds than other preparers.
Ensure that the tax professionals are qualified individuals. All tax professionals should have either a CPA or at a minimum have attended tax preparation training courses. For the best results consumers should ensure that there is a review process in place in which a qualified CPA or EA has reviewed the tax return prior to submission.

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