Window Glass Repair & Replacement

Q. Describe the most common types of jobs you do for your clients.

A. Thermal windows that have fogged-up or cloudy glass which means the seal is shot.

Q. What advice do you have for a customer looking to hire a provider like you?

A. The best advice we can give anyone is this:Don't take the first price - SHOP AND COMPARE!

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. Our method of fixing a problem window saves HUNDREDS over replacing a problem window.

Q. What important information should buyers have thought through before seeking you out?

A. Is the problem with your window in the glass or the frame?
What is the frame made of?Wood?Metal?Vinyl?

Q. Why does your work stand out from others who do what you do?

A. We have over 25 years of experience,have received Torch Awards from The BBB the last 2 years in a row and have hundreds of top rated feedbacks from our customers-see them at
www.fixawindow.com and click on customer reviews

Q. What do you like most about your job?

A. The satisfaction of knowing we have helped someone and they feel confident in us and our work

Q. What questions do customers most commonly ask you? What's your answer?

A. Can you fix it?
How long will it take?
How much will it cost?
Can I have some of your cards to give to friends?

Q. Do you have a favorite story from your work?

A. We just have too many to choose just one!People are giving us new input daily

Q. What do you wish customers knew about you or your profession?

A. That we are just as concerned about their home as they are.

Q. How did you decide to get in your line of work?

A. We saw a need for someone who could REPAIR a window rather than just replace the entire unit.

Q. Tell us about a recent job you did that you are particularly proud of.

A. We are proud of every single job we have ever done

Q. Do you do any sort of continuing education to stay up on the latest developments in your field?

A. We offer a "Window Wellness Program"where we will come out and repair or replace parts that would cause larger,more expensive problems in the future.
Sort of like a preventive maintenance program but more thorough

Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?

A. The thing about any item pertaining to the home building and/or renovating field is that new,better products are being developed constantly

Q. Describe your most recent project, what it involved, how much it cost, and how long it took.

A. I would direct you to our website,www.fixawindow.com,so you can SEE what we do and READ quoted feedback from our customers

Q. If you have a complicated pricing system for your service, please give all the details here.

A. Every job is different-there are too many variables to put a price list together

Q. If you were advising someone who wanted to get into your profession, what would you suggest?

A. Find someone who has been doing this work for years,someone with a solid gold reputation and then ask if you could apprentice under them-You cant learn this in any school

Q. Write your own question and answer it.

A. What makes a business transaction a good one?
Both the seller and the buyer walk away feeling good.