Plumber

Russell's Service Plumbing

Morris, IL (map)

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About Russell's Service Plumbing

We are a full-service family-operated plumbing company. We are fully licensed, bonded and insured.

We do remodeling, repairs, drain cleaning, fix flooding problems, and any plumbing-related issue.

We are over 19 years in the trade.

Location

Morris, IL 60450

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Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. Some of he most common jobs we do are drain cleaning, by either Rodding them, jetting them, or if needed drain / Sewer replacement. When doing a drain cleaning we also offer video sewer inspection so you can see for yourself what issues they have. We also do a lot of water heater repair or replacement. We offer water conditioning water softeners or Reverse osmosis for drinking water

Q. What advice do you have for a customer looking to hire a provider like you?

A. When looking for a plumber Make sure they're licensed otherwise they are not plumbers but handy men and can not legally install repair or maintain plumbing. Also make sure they are insured to protect your home, office, or building. When doing a major job get a permit any properly licensed plumbing contractor will have no problem. The inspectors are there to protect you and the area they work in.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. Pumps, water heaters, and furnaces are all basically the same and more often than not the only difference would be stickers and paint. So if a plumber says his heater is special or better it is not true.

Q. Why does your work stand out from others who do what you do?

A. I offer prompt service and a guarantee. I try to leave the home cleaner than when I arrived. I work quickly and try to let the customer know each step of the repair and why it was needed. When possible I will give a quote over the phone.

Q. What do you like most about your job?

A. When most people call a plumber it is not for maintenance it is an emergency and can be scary . I like the feeling that I am helping someone in need it is satisfying

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