Q. Describe the most common types of jobs you do for your clients.
A. My most common types of jobs are residential bathroom and kitchen cleaning. These are my specialty cleans. Lots of my clients do not enjoy this part of cleaning and this is an area in which takes the longest and nobody seems to have time nor patience to do so. This is where I come in and take that stress of your hands. In commercial cleanings, this is the area that is stressed upon in an office atmosphere and we make sure that their customers see our greatness.
Q. Describe three recent jobs you've completed.
A. On my residential side- I recently cleaned a 5 bedroom 4 1/2 bath home with an indoor/outdoor pool in their basement with marble floors. Took 7 hours but they now are regular weekly clients. Also did an elderly woman's home for free. I give free cleans to needy senior citizens in need of help. I also do alot of commercial cleans, I clean for banks and many offices in surrounding area.
Q. What advice do you have for a customer looking to hire a provider like you?
A. Make sure you have all your information ready and make sure you understand that this is a competitive business and looking for price is NOT always the best route. Reliability, quality and understanding your needs should be key when hiring a service.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. The secret to my shiny faucets is Pledge them so they don't retain water spots and it gives it a soft protection, and buff with soft dry towel to fabulous shine.
Q. What questions should a consumer ask to hire the right service professional?
A. The first question is how long have they been in business?, Do they have references???, Are you a licensed business?
Q. What important information should buyers have thought through before seeking you out?
A. If they are really serious about having a service, make sure you communicate your needs clearly and always ask to have in home estimate prior to booking your clean for accurate pricing and accurate job details.
Q. Why does your work stand out from others who do what you do?
A. I pay attention to my client's needs. I also treat all my client's homes and businesses like my own.
Q. What do you like most about your job?
A. Making a difference in people's lives. I love to make life easier for all my clients and all their very different special needs.
Q. What questions do customers most commonly ask you? What's your answer?
A. How do I get their bathrooms so clean? My response is: Elbow grease and repetive weekly cleaning for dirtier bathrooms.
Q. Do you have a favorite story from your work?
A. I once accidentally cleaned the wrong house for a first time clean. My client told me that she would leave her side door open and she would arrive a couple of hours into the clean to pay me and as I cleaned this neighbor's home, she came home and she screamed who are you and I replied I am the cleaning lady and she said I don't have a service and I asked her name and she replied that was her neighbor. I apologized and left quickly. I then went and cleaned for my original client and then as I left the neighbor stopped me and asked me to finish and she has been my client since.
Q. What do you wish customers knew about you or your profession?
A. I want ALL of my clients to know that I enjoy my profession and take pride in my work and I train all my employees to clean as if I am doing the job myself.
Q. How did you decide to get in your line of work?
A. Some people cook fantastic well my calling was cleaning!! Since I was a small child I was always complimented on my cleaning abilities and eye for detail when it came to cleaning. So I figured why waste it just on my own home, why not share, and it has been successful and a fulfilling career choice. One that I will never regret.
Q. Tell us about a recent job you did that you are particularly proud of.
A. I cleaned for a family that has an autistic child and she is extremely busy with his therapy and has no time to clean, so I went out and made her home sparkle and she literally cried with happiness and these kind of cleans make it all worth it. She really appreciated it.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. I am always researching new techniques and products via internet and I constantly check out what my competitors are doing.
Q. If you were advising someone who wanted to get into your profession, what would you suggest?
A. Make sure you are in good physical shape, good knees, elbows, back and patience is a must. You deal with many different kinds of people and not always can you satisfy but you will die trying. I also want you to know that make sure you are devoted, because dedication and OCD helps alot in this profession.