ERA Office Solutions, Inc.
ERA Office Solutions, Inc.

ERA Office Solutions, Inc.

contact for price

Sorry this pro can’t do your job, but we know other pros who can.
Introduction: ERA Office Solutions Inc. is in the IT/office supply industry and specializes in meeting the demands of individual businesses. We do this by assessing their needs and putting a plan together to help meet their goals. Core Values Quality This is the main focus of everything we do. If we don't perform well you wouldn't be here for long and we want a long lasting relationship. Partnerships We are always looking for new ways to form stronger bonds with both our clients and suppliers. Improvement Making sure we are doing the best that we can and then some. Continuing to grow our breath and level of service. Goal To be the finest service provider in the markets we serve by having a thorough understanding of the clients we serve and meeting their wants and needs. In this same process remaining profitable while providing quality products and services at fair prices. Our Understanding If we sell bad products no matter the price people will not want to return and buy more product or refer us in the marketplace. This is why quality is our first core value and the center of our business. This being said there will always be problems, but we will do our best to correct them to our best ability as soon as possible.
Overview

Hired 1 time

4 employees

18 years in business

Payment methods

Ask this pro about their preferred payment method.

Featured Projects

4 photos

Specialties
Computer type

,

Computer issue

, , , , , ,

Reviews
5.0

1 review

5
100%
4
0%
3
0%
2
0%
1
0%


pro avatar
Jacquie R.
Nov 12, 2014
·

Hired on Thumbtack

Hired on Thumbtack

Great Customer Service from beginning to end! After leaving Neil a msg, he called to advise ERA got my msg and Scott would be calling/helping me. My need: 2005 Dell laptop to be cleaned up for viruses and brought back to brand new so I could give to someone else to use. I'd originally gone to Best Buy Geek Squad for an assessment and they were unable to help me without a lot of extra legwork on my end - laptop came with Vista and free upgrade to Windows 7 - I would have to call Dell to ask for upgrade info and/or have to pay for install disks to be mailed etc, etc, etc. I explained situation to Scott, he asked me some probing questions so he could truly understand my need and he came up with a solution. This solution didn't required any additional work on my end and the results would be what I needed and he could do it in one day!!! ERA is local and easily located from where I live, so I dropped my laptop off and Scott said he'd call me the next morning and guess what? He did!!! (I've been dealing with a lot of local businesses lately and I always have to call them back, so I was pleasantly surprised). Scott advised everything was done and I could pick it up. Again I was happy because it was ready when he said it would be and with no extra costs or fees than were quoted! Prices quoted on Thumbtack were on point to actual price I paid and very competitive with Best Buy and the time-frame ERA offered was better than Best Buy. I use a computer every day but I am not tech savvy and working with Scott was easy and tech talk free. Not once did he go over my head with tech speak, everything he asked or explained was in everyday non-techie language. Great experience! 10 out of 10! I would recommend ERA Office Solutions any time and will use them again when the need arises. J. R. - Elkhart 46516
PC Computer Repair