FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We generally price our design services at $50 an hour. With that rate, you're getting 2 professional consulting on and designing your product! As for printing, we have great relationships with different printers who give us an industry discount, and we pass those savings straight through to the client so they're getting the best deal possible.
- What is your typical process for working with a new customer?
Our first step is definitely to have a conversation with a new customer and develop a great understanding of exactly what they need. We like to do this kind of legwork before designing so that we can get each customer an effective product without the guesswork!
- What education and/or training do you have that relates to your work?
Alex and Ben both have a degree in graphic design from Ball State University's school of Communication, Information and Design. They are both employed full-time as designers in a professional setting and have almost 2 decades of experience between them. Ben was also a photojournalist, designer, and marketer during his time in the Army.