FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices vary from pet to pet depending on their regular grooming schedule, coat type and behavior. The initial service may tend to be higher if the coat and skin are out of a regular 4-5 week grooming schedule. Once the pet is on a regular 3-6 week grooming schedule with us the price is typically the same each visit.
- What is your typical process for working with a new customer?
The introduction to both the pet and the parent is the most important. I want each customer to feel confident that their fur baby is in good hands!
- What education and/or training do you have that relates to your work?
I am constantly updating and improving my skills either through continued education, specific certification such as Pet CPR or grooming competitions. I feel that it is important to stay on top of your game.