Q. What advice do you have for a customer looking to hire a provider like you?
A. If you aren't sure about the provider, ask for references. Contact the references and ask questions like: Were they professional? Did they seem to know what they were doing? Did they to good work? Would you call them back?
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. Don't call the first person you find in the book. And don't assume that the "big" companies do the best work or will save you money.
Q. What questions should a consumer ask to hire the right service professional?
A. How much do you charge? How long will it take? If you can't fix the problem, can you make recommendations?