FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Assem-Please LLC, we are committed to transparency in our pricing. Customers should know that our estimates are detailed, outlining all potential costs upfront to avoid any surprises. We occasionally offer discounts, particularly for larger projects or for repeat customers, as a way to show our appreciation for their business. Additionally, we do not have hidden fees. All charges are discussed during the initial consultation and clearly noted in the proposal. We believe in fair pricing that reflects the quality and value of our work. Our commitment to customer satisfaction is a cornerstone of our business. We offer a 100% satisfaction guarantee which has been instrumental in driving our success over the years. This policy not only keeps our name buzzing in the community but also reassures our customers that they will receive work that meets their expectations, with the assurance that we will address any concerns they might have post-service. This guarantee has built a strong foundation of trust and reliability with our clients, ensuring a positive experience from start to finish.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer at Assem-Please LLC begins with a thorough consultation to understand the specific needs and goals of the project. We prioritize clear and open communication from the outset, ensuring we fully comprehend the client’s vision and requirements. Following the consultation, we provide a detailed proposal that includes the scope of work, timelines, and an estimated cost. Once the proposal is approved, we schedule the work at a time that is convenient for the client. Our licensed, bonded, and insured teams then carry out the services, adhering to high standards of quality and safety. Throughout the project, we maintain ongoing communication with the client to keep them updated and address any concerns they may have. After the completion of the work, we conduct a final walk-through with the client to ensure their complete satisfaction. Our commitment to customer service extends beyond the project’s end, as we follow up to address any additional needs or adjustments. This process reflects our dedication to delivering exceptional service and building lasting relationships with our clients.
- What education and/or training do you have that relates to your work?
At Assem-Please LLC, we hold OSHA 10 certification, underscoring our commitment to safety and compliance throughout our operations. This certification equips us with a comprehensive understanding of workplace safety and hazard recognition, essential for our field. With extensive hands-on experience, our teams are adept at managing a broad range of projects with precision and skill. As a licensed, bonded, and insured company, we guarantee the highest standards of professionalism and security for our clients. Moreover, as a registered minority-owned business, we are dedicated to promoting diversity and inclusion within the industry. Our holistic approach ensures that we consistently deliver top-quality, reliable services to every client.