Andrew Bustraan

$40/hour

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Introduction: I'm Andrew, and I work on all things computer related. Have 37 years experience, building and fixing computers. I make in-person service calls. I believe in helping people with computer issues, trying to explain what you need, and not be intimated by the device and to make an informed decision about the work you're hiring me to do.

Overview

Hired 4 times

Serves Wichita, KS

Background checked

1 employee

21 years in business

Payment methods

This pro accepts payments via Cash and Check.

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

6 reviews

5

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Read reviews that mention:

Robyn L.

Sep 7, 2022

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Hired on Thumbtack

We were so thankful for his prompt response and being able to come so soon. He was professional, knowledgeable and solved all the various computer problems we had in a very reasonable time with a reasonable price. We would definitely use his services again.

Details: PC • Desktop • Computer not turning on • My home, venue, etc.

Computer Repair

Martin S.

Apr 5, 2022

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Hired on Thumbtack

Needed an IT guy to fix my computer after resetting and couldn’t login at all anymore. Tried everything within my power but had no luck. Contacted Andy on Thumbtack and he was very responsive. Got a response within an hour most times. Very professional and explains to you all the things he’s doing. I was informed the whole time. Stayed until my problem was solved. Plenty of experience for any problem you have. Thanks again.

Details: PC • Desktop • System error or blue screen • At the pro’s location • My home, venue, etc.

Computer Repair

Davion V.

Jul 27, 2022

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Hired on Thumbtack

Great guy, knew his stuff and was very knowledgeable about my situation and what I was trying to achieve. Thanks for all the help. 10/10, would use again.

Details: Personal (Home) • Network setup and installation • Technology support • Router • My home, venue, etc.

Network Support Services

Kurt S.

Oct 18, 2021

I've known Andrew and worked with him since 1996. He's taught me to build my own computers, and as I got busier he's built my workstations, set up my networks, and troubleshooted all of the above. Very knowledgeable and when encounters a new problem he wont let it go until its resolved.

Ann F.

Oct 2, 2021

Andrew has been our IT guru for a few years now. He helps with everything from building and mapping our network, to suggesting equipment, setting up wireless routers, computers, back-up systems and trouble shooting issues with all of the above. He is very knowledgeable, responsive, friendly, does great work and one the things most valuable to me is he teaches as he goes if you want to learn. He rates are great and he gives great value for the dollar.

Credentials

Background Check

Andrew Bustraan

FAQs

What is your typical process for working with a new customer?
Try and determine what the issue is, help the customer understand what could be the potential causes for the issue(s) and what resolutions are available.
What education and/or training do you have that relates to your work?
The majority of training that I have has been hands-on with my current employer of 25 years. However, I have taken several courses along the way to further my knowledge in various applications such as AutoCAD, Microsoft Office, Exchange, Networking, Security Applications.
How did you get started doing this type of work?
I started with my current full-time employer of 25 years, and then with a few tenants in the building and their employees as well as coworkers and their relatives and friends.

Andrew Bustraan

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