Q. Describe the most common types of jobs you do for your clients.
A. We serve a broad range of clients in the legal, financial, commercial, and medical communities. A large part of our business is transporting specimens, medical records, equipment, and other items for medical clients.
Q. What advice do you have for a customer looking to hire a provider like you?
A. When selecting a courier service, be certain the courier is a registered, professional service. This will ensure prompt, professional service and your packages are properly insured.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. How is my package is dispatched to the courier and how is a timely delivery made.
Q. What questions should a consumer ask to hire the right service professional?
A. How long have you been in business? What are your rates? Are there any added charges for after hours, nights, weekends, or holidays? Do you have the proper insurance coverage on your business?
Q. What important information should buyers have thought through before seeking you out?
A. A client should determine if they require same day service or if the time of delivery only requires next day service. Clients should be certain that the courier is a professional service and visit their website to learn something about them before making a decision.
Q. Why does your work stand out from others who do what you do?
A. We provide prompt, professional, and courteous service. Every delivery for every client, regardless of size, is treated with urgency and confidentiality. We do not charge more for nights, weekends, or holidays.
Q. What questions do customers most commonly ask you? What's your answer?
A. How soon can you deliver a package? - “As quickly as it can safely be delivered”.