Professional Commercial Cleaning Service

ProActive Cleaning Service LLC

Lexington, KY

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Licensed in KY – Validate
Business License – 0658446

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About ProActive Cleaning Service LLC

hired 4 times on Thumbtack

We are Kentucky's top janitorial cleaning service.

We can do it all, but we are known specialists in:

* Office Cleaning
* Floor care services (floor stripping and waxing)
* Window cleaning
* Power washing
* Carpet cleaning
* Restroom sanitation
* New construction cleanup

Location

1353 Leestown Rd
Lexington, KY 40505

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Reviews

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  • 5/5 stars October 28, 2013

  • 5/5 stars June 20, 2012

    We have accepted proposal from ProActive Cleaning Service. Their proposal was professional format and Robert was very professional when I/we met with him. That left an impression on our COO.
    thank you

News feed

  • We would like to welcome our new July & August customers:

    McLane Cumberland
    Wildcat Ford-Lincoln-Mercury
    Freedom Dodge-Jeep-Chrysler-Ram-Fiat
    Spearmint Rhino
    Sep 09, 2013 at 11:15 am

  • We would like to welcome our new March customers:

    Advanced Pain Medicine
    JRA Architects
    SBR of Lexington
    Apr 03, 2013 at 3:21 pm

  • We would like to welcome our newest customers:

    TOA SE INC
    Premier HomeCare
    Bluegrass Mailing
    Jul 02, 2012 at 11:46 am

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. We can do it all, but we are known specialists in:
Office Cleaning
Floor Care Services (Floor stripping & waxing)
WIndow Cleaning
Power-washing
Carpet Cleaning
Restroom Sanitation
High Level Dusting

Q. Describe three recent jobs you've completed.

A. Consulting

Most recently I worked closely with a facility services provider to develop a customized program designed to meet specific needs. This will ensure restrooms always have full and functioning dispensers and that staff is armed with the proper cleaning tools and chemicals to make restrooms look clean and fresh.

Q. What advice do you have for a customer looking to hire a provider like you?

A. Let's face it. Even small businesses need a professional to come in and clean the office. Your employees have their own job to do. With prices starting at $165 per month for weekly janitorial and office cleaning service, no Greater Lexington business needs to suffer from a poorly maintained building. The cost of having a poorly maintained facility for your customers and employees is overwhelming. Our service is guaranteed and is provided with verification on a daily basis. The status of your facility can be monitored via our website 24 hours a day, 7 days a week. Our organization is available to you around the clock. Our systems for quality control are designed to guarantee high quality service every day. Before our crews leave each night they must first complete our daily checklist report. Then, our shift supervisor will inspect every cleaning nightly. Our Operations Manager will check the facility weekly to make sure the level of supervision is adequate. In addition, our Customer Relations Manager will visit the building regularly to receive feedback regarding the level of service provided. To go a step further, our Customer Relations Team sends monthly Customer Satisfaction surveys to capture any feedback that allows us to service our customers with Excellence.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. Having a good janitorial service to care for your business is a major asset to your company’s appearance, brand, customers and staff. ProActive Cleaning Service is a valuable janitorial service with a team of professionals that will take charge of the day to day cleaning and maintenance issues that must be addressed immediately.

Our systems for quality control are designed to guarantee high quality service every day. Before our crews leave each night they must first complete our daily checklist report. Then, our shift supervisor will inspect every cleaning nightly.

Our Operations Manager will check the facility weekly to make sure the level of supervision is adequate. In addition, our Quality Assurance Manager will visit the building regularly to receive feedback regarding the level of service provided. To go a step further, our Customer Relations Team sends monthly Customer Satisfaction surveys to capture any feedback that allows us to service our customers with excellence.

Q. Why does your work stand out from others who do what you do?

A. We are excited about offering our Maintenance program to our customers. We pledge to our customer-partners to be a productive, positive part of your operational team. As with many of the products that are sold, our product will guarantee a beautifully maintained facility.

Our Customer Service is Built on 3 Values:

Communication
Quality
Reassurance

We accomplish this level of service with our quality control program, CleanTelligent.

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