Louisville Onsite IT Service and Tech Support

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Computer issue

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Desktop or laptop

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Introduction: I strive to provide the best service at a reasonable rate that small businesses and individuals can afford. The part of my job I like the most is successfully completing a data recovery service for my clients. Whether it's recovering Outlook calendar and contact information for businesses, digital video files for a film student, or family photos for new parents, there's nothing more satisfying than bringing something back that they thought was lost for good.

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Computer type

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Computer issue

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5.0

1 review

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100%

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William J.

Dec 31, 2010

I am an insurance agent and I have a small office with three other employees and Peter has been our go-to guy for computer problems for over five years. He helped me setup my new office when I moved locations and setup an automatic backup system that saved me a lot of trouble when my old HP desktop finally bit the dust. A few months ago my office internet went out which meant we were pretty much dead in the water. I called Insight and after giving me the run around they finally told me they could have a tech out there the next day-- I don't know about you but I can't afford to let a days worth of paperwork pile up. I called Louisville Onsite and Peter was able to come right out and take a look at it. Turns out our router had crapped out but he was able to install a new one and we were back in business in less than 2 hours.

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Unlike many other IT service providers, we don't have a complex or variable pricing scheme. We charge $60 per hour with a one hour minimum. Additional service is billed in quarter hour increments.
What education and/or training do you have that relates to your work?
I follow the latest news and developments in technology by following tech news websites and blogs, as well as attending technology conferences.
How did you get started doing this type of work?
I worked with a small computer repair business for several years while completing my degree in Computer Science. After finishing my degree I started my own company.

Louisville Onsite IT Service and Tech Support

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