Q. Describe the most common types of jobs you do for your clients.
A. The most common jobs that we encounter for home users are System optimization, Malicious software removal, and home network design. For our business clients, we often do business continuity planning, business network design, and developing mobile marketing strategies to help businesses reach their clients on the go.
Q. What advice do you have for a customer looking to hire a provider like you?
A. As a consumer, you need to have some verification that the people that you are hiring having some sort of credentials. I do not want to take my car to the mechanic to have it worked on by someone who does not have any certification or have passed a competency exam. A great way to verify someone's skill set is to see what type of industry standard certifications they have. Two big ones in the computer field are CompTIA and Microsoft. Look for these to verify your computer techs skills.
Q. Why does your work stand out from others who do what you do?
A. Our work is timely professional and fully comprehensive. We bring technology services to people in a way that they can understand. Not only can we help you, but we do not use technical jargon that people do not understand.
Q. What do you like most about your job?
A. We enjoy the ability to help people with the problems they have with technology. Technology is a vital and ever changing part of our lives and it gives us great enjoyment to share the wealth of information we have obtained to help better their lives. Whether it is a grandmother wanting to e-mail with her grand child in college, or a small business wanting to develop a mobile marketing strategy we have solutions to technology problems.
Q. What questions do customers most commonly ask you? What's your answer?
A. The most common question that we hear is "Why is my computer so slow?" The response varies from client to client, but usually the answer revolves around system start up, and the fact that most programs by default when installed will run upon start up. Microsoft office and itunes are great programs, however they both do not need to run when your computer starts, just when you need to use them.