Q. Describe the most common types of jobs you do for your clients.
A. Our most common types of jobs would have to be
Landscaping
Painting
Roof Repairs
Flooring
Pressure washing
Q. Describe three recent jobs you've completed.
A. Currently we are working on a very beautiful home in a gated community in Terrytown. Unfortunately, the home suffered damage from the storm. We are totally removing and replacing the roof and fixing all the fencing on the exterior of the home. The interior is getting all new drywall and insulation installed. Plus we are laying all new wood flooring as well.
Since Hurricane Isaac came through in late August we have been doing a lot of roof repairs and replacements all over the New Orleans and surrounding communities. We are a local company and we want to do our best to make sure our neighbors are well taken care of.
Q. What advice do you have for a customer looking to hire a provider like you?
A. If you are looking to hire a Professional Handyman Service the most important thing to consider is that you are comfortable with this person, if you feel uneasy or awkward at all in the beginning it will make the entire experience distasteful.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. I would want to know that the people I was dealing with were professionals. Experienced in their fields. Also being licensed and insured is extremely important. Knowing that the people providing the services guaranteed the work that was done. I would also appreciate questions being answered in layman terms so I was able to understand them.
Q. Why does your work stand out from others who do what you do?
A. We take time to listen to our customers needs to ensure we meet thier expectations every time. Our Motto From Rooftop to ground and all around includes our approach to customer service.
Q. What do you like most about your job?
A. We love meeting new Customers, Working with Repeat customers and being able to see immediate results from our work.
Q. What questions do customers most commonly ask you? What's your answer?
A. The most common question we get is "how long will this take"? Our answer is always the same "we will make every effort to complete your project in as quick a time as possible, taking into consideration we want the best quality job for you".
Q. What do you wish customers knew about you or your profession?
A. We are licensed and insured (up to $2 million), 20 years experience in this trade. We specialize in residential remodeling, renovation, & maintenance; everything from roofing, plumbing, painting, drywall, electrical, insulation, carpentry, fencing, landscaping, lawn maintenance, demolition, tile, flooring, etc. "From the rooftop to the ground, and everything around!"
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. Yes, later this year we will be getting our certification in "Mold Remediation." This is a course we want to take to be able to offer this service to our clients. The storm has caused many homes to be overtaken with this mold problem and its important that we know how to treat it.