FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
i always tell them the price before i do any service on them and let them know when we're having promotions and discounts.
- What is your typical process for working with a new customer?
listen to their needs and what they don't like and what they like.
- What education and/or training do you have that relates to your work?
i go to every hair show and keep up on the new trends