FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Usually free consultations & estimates. Price by the job & situation. I have general per SqFt guidelines I use, but every situation is different. With per SqFt pricing , you may overcharge for easy jobs & undercharge for difficult jobs.
- What is your typical process for working with a new customer?
Set up a consultation to come look at their project. Listen to their ideas & offer my own if I believe there may be a better way to do something, or there's a system they're not familiar with.
- What education and/or training do you have that relates to your work?
We constantly research new products & ideas. Different industry forums are a great way to learn from others & share ideas. Especially in the decorative concrete & flooring industry, where new products, testing, & techniques for applying evolve almost daily.