Q. Describe the most common types of jobs you do for your clients.
A. Tree work including:
Emergency Service, Insurance Claims, Free Estimates
Storm damage work, removals, trimming/pruning/dead-wooding and stump removal.
HAULING: Specializing in work for Real Estate Companies & Prop. Managers
Last minute hauling and broom sweep
prior to settlements.
Removal of trash, old appliances, yard & storm debris.
Sheds, cars, decks, small structures and fences removed.
Evening & Night work, Free Estimates, $195 minimum charge
LAWN CARE & YARD WORK: Yard clean-ups & hauling of trash or debris.
Spring & Fall clean-ups; Leaf Removal.
Hedges trimmed/shaped or removed.
Flower beds re-edged & mulched.
Gutters and downspouts cleaned.
Q. Describe three recent jobs you've completed.
A. Removed storm damaged limbs and interior pruned a Maple; removed a dead Crab-apple in back yard, hauled away all wood & debris.
Removed a 105 foot storm damaged Oak with a 60 ton crane for an HOA. Hauled all wood & debris. Cleaned other areas in development after a large storm.
Cleaned a large yard left in horrible shape by tenants for Weichert Realty, trimmed all hedges, re-edged & mulched all beds.
Q. What advice do you have for a customer looking to hire a provider like you?
A. Make sure they are licensed & insured to do tree work.
Adopted in 1945, the Maryland Tree Expert Law addresses tree care work done for compensation on private or public property in Maryland. The purpose of the law is to provide a layer of consumer protection by licensing qualified and insured tree care companies and individuals. Anyone seeking to practice or advertise tree care services in the State of Maryland must obtain a license from the Maryland Department of Natural Resources.
Who must have a license?
All tree care professionals practicing in Maryland must obtain a license. Without a license, they may not practice or advertise tree care services in the state. To obtain a license, the applicant must possess adequate and related college education plus one year of experience under a LTE or have three years experience under a Licensed Tree Expert (LTE), then have passed an exam and carry adequate amounts of liability and property damage insurance. The license must be renewed annually every January.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. All tree care professionals practicing in Maryland must obtain a license. Without a license, they may not practice or advertise tree care services in the state.
Q. What important information should buyers have thought through before seeking you out?
A. Client should ask thenselves if quality and completeness is paramount or is price?
Q. Why does your work stand out from others who do what you do?
A. We are large company competent with the family company commitment.
Q. What do you like most about your job?
A. I love everything green. It's what I do!
Q. What questions do customers most commonly ask you? What's your answer?
A. I am asked how much will it cost? I have to answer the same every time; I can't possibly know until I look at it, and will be happy to give a free, no commitment estimate.
Q. Do you have a favorite story from your work?
A. Yes, a client had a tree leaning and falling at a rate of about a foot a month for a few years, towards his deck and house. I guessed he had one good rain storm until the tree came down. With a storm approaching and at his last minute request, I arrive on a Sunday evening to remove the immediate danger and my crew had the tree removed and cleaned up by the end of the next day. I have no question the tree would have fallen. You can read his review. See Pete M.
Q. What do you wish customers knew about you or your profession?
A. Like any profession there are the good and not so good. Because trees can cause so much damage and can be unsafe for the family, price really should be secondary to experience. We are very competitive in pricing and want you as a client, again, see out reviews.
Q. How did you decide to get in your line of work?
A. Honestly I can't fully remember and am not sure why I just didn't become a boat captain in the Bahamas.
Q. Tell us about a recent job you did that you are particularly proud of.
A. See above for Pete M, we went beyond what he expected; but that's how we do it everyday with every customer.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. As a certified Arborist I do everything possible to stay abreast of new plants coming into our zone, new bug and disease threats and will do seminars as often as possible in tree and plant care.
Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?
A. We will stay with our core business and there continues to be a big focus on using native plants and trees in our landscapes. With the right planning the are equally stunning as ornamentals.
Q. If you have a complicated pricing system for your service, please give all the details here.
A. Our pricing will always include a free estimate and can be by the project, by the day or hourly. As any professional, we just can't tell until we look at it.
Q. If you were advising someone who wanted to get into your profession, what would you suggest?
A. Get certified and licensed, nothing else matters if you don't fully understand what you are doing and talking about.
Q. What is your greatest strength?
A. Our greatest strength is our experience. Having a tree or branch damage your house or a garden fail is not to be taken lightly.
Q. What are you currently working on improving?
A. After 26 years we always look for new ways to exceed client expectations. Whether it's our newsletter or an appointment reminder, we try to make thing happen sooner, easier with less hassle and better results.
Q. Write your own question and answer it.
A. Question: Why should we invite you for an estimate.
Answer: Other than the fact we are just good people to meet and learn from, we really do excellent work and our return clients say it all.