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Dunne Wright Services, LLC
Introduction: We are a full service property management company as well as a la carte services that manages over 600 properties in the Baltimore Metropolitan area. We rent to standard pay tenants and to all Subsidy Programs. We are Section 8 and MBQ experts. We work with over 20 Federal, State, County, and City agencies who pay the rent, security deposit, or both for their clients. In most cases we get our owners higher guaranteed rents that more than pay for our services. If your tired of all the hassles of being a landlord and just want to get your rent check every month than you have come to the right property management company.
We do Court Filings and Evictions. We are a MHIC licensed Contractor. We do full rehabs, maintenance, handyman services, windows, doors, flooring, roofs, just to name a few.
We would be happy to mail or email you a complete information package!
Overview
Hired 1 time
10 employees
18 years in business
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Reviews
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David S.
Nov 10, 2014
We signed a contract with Dunne Wright for property management services for our rental property on 06/02/14. Since that time, Dunne Wright has violated the terms of the contract, made mistakes that delayed tenant placement, placed unauthorized charges on our account, and behaved unprofessionally by regularly ignoring email messages and phone calls from us for information and questions about our statement, rental receipts, and condition of the property. As of today, 11/09/14, we have not received a check for any rental income from Dunne Wright.
Dunne Wright identified a tenant on 06/23/14. The tenant was receiving assistance from Section 8, requiring an application with the appropriate government agency. The agency then reviews the application, inspects the property, and approves the application. This can take a few weeks. Dunne Wright used the wrong form, delaying the application process. The tenant actually moved in on 08/19/14. This is 8 weeks from acceptance of the tenants application. This resulted in a loss of at least one months rental income.
Our property is located in Baltimore County where a rental license is required. Throughout the Section 8 application process, we sent multiple email messages to Dunne Wright reminding them that our rental license needed to be renewed. Dunne Wright ended up sending a courier to pick up the license on the day of the Section 8 inspection, charging our account $50 for the courier service.
During the Section 8 inspection, a ceiling fan had to be replaced. Dunne Wright replaced the fan and charged our account $495 without contacting us for authorization. Our contract clearly states that any repair over $200 must be approved by us. We were not even aware of this issue until we received our monthly statement.
The receipt of the statement with the charges stated above is when the real frustration with Dunne Wright began. We sent an email message on 10/02/14 requesting an explanation of the charges and other irregularities on the statement. We received a reply with an explanation of some of the irregularities which were due to the Section 8 placement. The unauthorized charges remained unaddressed.
On 10/08/14, we sent a follow-up message requesting a credit for the unauthorized charges. Six days later we received an email reply from Chad Lane (owner) that he was looking into this issue. A further six days later, we still had no response and reached out again. When we contacted Chad on the phone on 10/20/14, Chad claimed that he had already replied to our message. When we asked to resend the message, he was unable to do so, claiming that for some unknown reason it was in his Drafts folder. We asked that Chad send us a written response, which he did which did not resolve the situation. We responded the following day, 10/21/14, and have not heard from Chad or anyone at Dunne Wright since then (13 business days), despite multiple emails (every two or three days) requesting the courtesy of a response.
Dunne Wright Services, LLC's reply
David's issue is really with the previous management company that caused him to lose substantial money due to poor management. We found a tenant immediately but cannot control the time it takes a subsidy program such as section 8 to complete their process. We went to the property the morning of the inspection after being told by David that the house was completely ready only to find numerous electrical issues such as a ungrounded outlets, bad GFIC outlet, and a defective ceiling fan. We did in fact make the repairs on the spot prior to the inspector arriving to prevent the unit from failing the inspection and delaying the rent even longer and passed the inspection. David would not pay for any of the repairs even the $200.00 that his contract gives us approval for. We removed the charges. It also is not disclosed that he is still a client and we continue to manage the property with no issues. Chad Lane
Al C.
May 1, 2015
These place is a joke. They are slumlords and have no respect for people at all. You are treated like trash on the ground. They get a kick out of evicting tenants and are completely heartless. If ANYTHING in your rental breaks or leaks, be prepared to wait until they feel like sending someone out or pay someone else to fix it. Your best bet is to steer clear of this place and these people. save yourself the trouble and headache. This place should be shut down and burnt to the ground, and the owners should be put jail.
Dunne Wright Services, LLC's reply
How could we even begin to respond to this? We have no current or previous tenant "Al C" so they are obviously hiding behind a made up name. Since we do not have the right to know who our accuser is we will address this the best we can. We do not get a "kick" out of evicting tenants, actually it costs us several thousands of dollars. The average eviction takes 4-6 months from start to finish meaning that tenants who have been evicted have not paid the rent in 5-8 months. It obviously seems that "Al C" is one of the tenants who feels that they when they do not pay the rent for months on end that there should not be any consequences. We are a property management that works for property owners that make the decision to go through with an eviction. So please do not "shut down, burn to the ground, or put the messenger in jail"