FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Queen Property Management, we are dedicated to providing our clients with not only exceptional service but also fair and competitive pricing. Currently, we are thrilled to offer a special promotion for new property owners—a 50% discount on our start-up fee, coupled with the added benefit of the first month entirely free. We believe in helping you kickstart your property management journey on a positive note. Our standard management fee is set at a competitive 8%, reflecting our commitment to delivering value for your investment. In addition to our comprehensive management packages, we also provide a la carte services, allowing you to tailor our offerings to precisely meet your unique needs. At Queen Property Management, we understand the importance of transparent and straightforward pricing. We invite you to explore the possibilities of stress-free property management with us, taking advantage of our new owner promo and discovering the value in our fair and inclusive pricing structure.
- What is your typical process for working with a new customer?
Our typical onboarding process begins with your choice of a phone consultation or an in-person meeting at your property, designed to be efficient and informative, lasting no more than 60 minutes. During the consultation, we take the time to understand your unique property management needs, discuss your goals, and address any questions or concerns you may have. Whether over the phone or in person, this initial interaction allows us to tailor our services to align with your specific requirements. For in-person meetings at the property, we aim to be respectful of your time, ensuring that the consultation is both productive and time-efficient. Our dedicated team is prepared to provide valuable insights and guidance, offering a glimpse into the personalized and technology-driven approach we bring to property management. We understand that your time is valuable, and our goal is to make the onboarding process as seamless as possible. Choose the mode that suits you best, and let's embark on a journey to elevate your property management experience with Queen Property Management.
- What education and/or training do you have that relates to your work?
With over 15 years of experience in customer service, real estate, mortgages, and property management, your team likely brings a wealth of knowledge and skills to provide comprehensive and top-notch services to clients. The combination of expertise in these areas suggests a deep understanding of the intricacies involved in property transactions, client relations, and the various aspects of managing real estate. Having a diverse skill set spanning customer service, real estate, and mortgages is particularly valuable in the property management industry, where effective communication, legal understanding, and financial acumen are essential.