FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every roof is different and the pricing will reflect that. we work with all budgets and often run a variety of specials and coupons.
- What is your typical process for working with a new customer?
We are an educational company. We know that if someone is spending thousands of dollars on a roof, it is because they have to, not because they love new roofs. So we strive to fully educate our customers on what to expect and what is best for their needs and budget. We want to create trusted partnerships where our clients will call us again and again and also refer us to their trusted network of friends and family when their needs arise. We are all well versed in building from the basement to the roof, so when we look at a roof it is not just the covering on top but a combination of everything from "dirt to roof"No one likes surprises so we evaluate all aspects and then develop a solution that covers most if not all unknowns. Our estimators ARE our project mangers so there is nothing lost in translation from the sale to the completion. Your rep the the only pnone number you need. no sitting on hold or waiting on call backs.
- What education and/or training do you have that relates to your work?
There is no substitute for experience. Our 3 Partners each have 21 years, 23 years and 30 years experience in construction industry, both hands on and Organizationally. CERTIFICATIONS GAF COMMERCIAL MASTER GAF RESIDENTIAL (ALL PRODUCTS) FIBERTITE COMMERCIAL MHIC LICENSE LEAD CERT ASBESTOS CERT SISTER COMPANY -ELECTRICAL LICENSE -PLUMBING LICENSE -HVAC LICENSE -ENERGY AUDIT BPI CERT