Limousine Services

'NewJak' Executive Limousine

Silver Spring, MD

13 years in service

16 employees

Thumbtack Highlighted service

Gold member

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“A new class of transportation to & from ... that's the 'NewJak' difference!" Call Us now to reserve.”

Bio

Hello to you, our most loyal 'NewJak' Executive Limousine client! We are honored to have your business. We offer professional NATIONWIDE Executive Sedan, Executive SUV, Stretch-Limousine, & Party Bus Limo Service. Call us today to book!

About 'NewJak' Executive Limousine

Our serving area is NATIONWIDE with offices in most major cities throughout the United States, including Alaska and Hawaii. Our limousines range in size, from 6-passenger stretch limo to 20-passenger hummer limo, to 30-passenger party limo bus. A 56-passenger coach bus is also available on request.

Our limousine service includes stereo/CD player, DVD player, TV screens, iPod connection, privacy partition, fiber-optic lighting, strobe lights, wet bar w/ Lalique crystal champagne flutes, Vera Wang crystal rock glasses, and complimentary sodas, water and ice. Our party limo bus comes equipped with stripper pole on request.

Contact us 24 hours a day via telephone, or book your reservation online on our website. Simply click the "Book It" tab at the top of our website page.

Thank you so much for your business with us. We will see you very soon! The staff at 'NewJak' Executive Limousine thanks you.

Location

Box 1002, Silver Spring MD
Silver Spring, MD 20906

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Reviews

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  • 1/5 stars September 19, 2014

    A proper quote was not provided and a credit card was required to get a quote.

    I was offered a 10% discount and upgrade on my service, but I wanted to see what the total would be before I booked. There was no way to do that. Instead I received a "confirmation" of my booking, which I didn't know I was doing? Also when I called their world service center, the guy said "no refunds" even thought I explained to him, that immediately after I tried to get the quote, and received a confirmation, I was never told how much it would cost.

    Today I had 5 charges on my credit card - 4 for $818 which my CC company thought were fraudulant and declined, when the 4 failed, New Jak then charged me $50 which was still pending.

    New Jak then sent me 2 requests for me to pay via pay pal, which I do not have, nor did I agree to use. I just tried to call them to see what the issue was, seeing as it was cancelled, and I couldn't reach anyone, nor was there a voice mail system.

    Sketchy service, sketchy business model, Sketchy company. My credit card company said they will be reaching out to BBB and marking this company as Fraudulent.

  • 1/5 stars July 29, 2014

    Not very professional. I booked what I thought was a round trip airport transfer for July 29, 2014. The initial email I received suggested the full price would be $50 one way. Ossie arrived on time to take my wife and I to the airport. While waiting for our outbound flight I decided to check my email. Imagine my horror when I saw that I had been charged $123 for a one way transfer to the airport. Once we arrived at our destination I called Newjak to inquire about the charge and was told they couldn't possibly give exact quotes for charges for every transfer and said their charges for certain cities such as Las Vegas would be $50 but to go from our location (inside the beltway) to BWI would be $90 + 20 admin fee and 20% gratuity. Talk about bait and switch they got the airlines beat. BUYER BE WARE! The person answering the call was all but rude, Even with our disatisfaction there was no offer to make good. We won't be using them for our return trip.

  • 1/5 stars June 30, 2014

    Nobody answer the phone and return calls.
    Do not use them!

  • 1/5 stars January 11, 2014

    From my very first contact, Ossie tried to pressure me to buy full price- I had a living social voucher for 6 person suv or limo service. I requested limo and he said no guarantee. I said well I hope I can get the limo but I have this coupon so I am not going to waste it.
    loong story short they were a no show on the very day they sent me a confirmation email!! when I called Ossie said he cancelled my appointment because I "hung up" on him. Baloney. I never hung up on him and I told him I did NOT want to cancel (he was trying to get my security code on my credit card -he already had my credit card number which I had to input to make my reservation). I said why do you need that I have a coupon and he would not say; he just said well do you want to cancel? I said "NO I do not want to cancel; you have my coupon number and credit card number". I though all was fine! I got a confirmation email the morning I was to use the service. When 15 minutes late for the appointment time, I called -he said oh I cancelled you. well why did you send me a confirmation email and not a cancellation email??? Ossie is unethical and his barbed retorts to anyone who complains is more proof of his complete unprofessionalism, at least towards coupon holders. dont offer coupons if you are going to treat customers who have them so shabbily.

  • 1/5 stars December 15, 2013

    Terrible Service.. Confirmed appointment online... Night before Ossie called and wanted to drop me off 2 hours earlier then my original appointment stating he was overbooked.. had no choice so i obliged, then when he came Bait and Switched did not send Sedan, instead sent shady White Van. Unprofessional Service, Save yourself the headache and book with someone Else

    'Newjak' Executive Limousine O. from 'NewJak' Executive Limousine replied to this review on January 6, 2014:

    Jack A. was sent a "FREE" upgrade in Limousine Service, but they did not appreciate it. Most people would just say "Thank You" when they receive free upgraded service, but not this client. Perhaps Jack A. is not an educated & professional individual. Please DO NOT engage in any business dealings with Jack A. or any of his colleagues & friends.

  • 1/5 stars November 22, 2013

    HE DOES NOT HAVE THE PROPER LICENSES TO OPERATE IN MARYLAND OR DC.

    'Newjak' Executive Limousine O. from 'NewJak' Executive Limousine replied to this review on January 6, 2014:

    We are licensed in all 50 States, including Alaska, Hawaii, & Canada. Obviously this Concerned C. person is either a very disgruntled customer or has some mental health issues going on with them. Please do not respond to or associate with Concerned C. if you see this person trying to contact you.

  • 5/5 stars August 30, 2013

    I am very well pleased to a world-class transportation that NewJak Limousine offers. As a frequent traveller, I am relaxed,eased, comfortable & secured while using the quality service. The chauffeur exhibited a courteous, conscientious & generally businesslike conduct to his customer. Truly appreciated to Ossie P. for his professional skills, experience & ethical standards which is above & beyond.

  • 5/5 stars August 27, 2013

    Ossie was very professional and engaging. My experience with Newjak Executive Limousine was by far my most delightful one. I look forward to their business again when I return to the DC area

  • 5/5 stars August 26, 2013

    We recently were provided transportation service by Ossie P. 'Newjak' Executive Limousine. It was truly outstanding. The driver was very professional arriving on time and returning us home on time, the car was spotlessly clean, soft drinks, water and ice were provided. We would, without question, recommend Ossie P, 'Newjak' Executive Limousine.

Question and answer

Q. What advice do you have for a customer looking to hire a provider like you?

A. Tell them to go to Thumbtack.com to look for a Limousine Service Provider. They should be able to find what they are looking for.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. I would want to know how much per hour is the Limousine Service, what comes standard with the service, and what type of vehicles are available.

Q. What questions should a consumer ask to hire the right service professional?

A. They should ask how much is the total price for the service, are there any extra charges or fees associated, and what form of payment can be used.

Q. What important information should buyers have thought through before seeking you out?

A. They should know how many people are in their party, how many hours they will need the Limousine Service, and where they will be traveling to.

Q. Why does your work stand out from others who do what you do?

A. We provide flawess, expert, & professional Limousine Service everytime. 'NewJak' Executive Limousine takes great pride in our quality of service & in our customer satisfaction.

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