Q. Describe the most common types of jobs you do for your clients.
A. We drill wells, fix wells, submersible pumps, jet pumps, and well tanks. Water odor (rotten egg smell) from your faucet is something we can eliminate. We chlorinate wells and do water testing. If you need an inspection because you are selling your home all us. We do FHA, HUD, and Point of sale inspections. If you have a leak call us. Emergency service available. Same day service available.
Q. Describe three recent jobs you've completed.
A. We recently drilled a well in the Munith, MI area for the sale of a home. We will be going back tomorrow to take samples in order to have the water tested for bacteria and nitrates per Ingham County regulations.
Another job just completed was for a well respected local realtor. She hired us to remove a non approved hydrant in Ingham County in the Mason area and had us install a new Ingham County approved yard hydrant for her buyer.
This morning we went on a service call to fix the well for a person who woke up to no water.
Q. What advice do you have for a customer looking to hire a provider like you?
A. If you have water problems or questions call us and we can likely help. If it's not something we can help with we will refer you to the right type of contractor.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. Everyones water comes from the ground and is pumped out of the ground using wells. Even if you live in the city your water comes from wells. If you don't like your water we may be able to help.
Q. What questions should a consumer ask to hire the right service professional?
A. How do I tell if I have a private well or if I have city water? If I have low pressure or no water what may be causing it? What causes water odor? Why is my water orange and rusty?
Q. What important information should buyers have thought through before seeking you out?
A. If your well system is making noises or you notice something that seems like it is mechanically different you should call right away because it could lead to bigger problems later if left not fixed. Signs somethign could be wrong could be the pressure switch clicking off and on too much or water around the well head, hissing sound in the faucets, water spitting out of the faucet. If you have leaks inside near the tank, pump, or switch you should call right away. Water odor is not normal and can be fixed. Water should come out of the faucets clear and in a steady stream with no sediment.
Q. Why does your work stand out from others who do what you do?
A. We want to work to make our customers happy so they will call us next time they need help with their water. We want our customers to give us word of mouth referrals so we increase our client base. We like to work all over mid-Michigan and can offer same day service most all the time. We take all major credit cards including Visa, Mastercard, Discover, and American Express. We have technicians on hand for technical questions.
Q. What do you like most about your job?
A. We want to work for you and we want to do a good job. We like being self employed and having to maintain a certain standard. It is gratifying when our customer's are satisfied.
Q. What questions do customers most commonly ask you? What's your answer?
A. How do I find out how deep my well is? You can call your County Environmental Health Department and they may have a record on file. If so you can usually get the report mailed to you. Why is my switch on my tank clicking off and on all the time in irregular patterns? This can mean the tank is waterlogged or there is a hole in your drop pipe. You should have this looked and and fixed right away or it will lead to greater problems in the future.
Q. What do you wish customers knew about you or your profession?
A. You do not need to deal with rotten egg water odor if you have a private well. We are willing to evaluate your water and give you recommendations. There are treatment systems available many times at a lower cost than you will get from a water treatment company.
Q. How did you decide to get in your line of work?
A. I have been working in the water well industry since I graduated from high school in 1982. I enjoy the ground water industry and I look forward to my work everyday. We are ground water advocates and we are private well advocates also.