FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer reasonable prices and quality tutorial services. We have several payment methods available. You may pay online with most major credit cards, as well as electronic checks through our website via PayPal. We accept verified bank drafts as well. You can contact us regarding special promotions.
- What is your typical process for working with a new customer?
Note: Online Tutoring During The Pandemic. You don’t have to drive anywhere if you prefer in-home tutoring services or online tutoring via our educational portals or Skype. The tutoring session format we primarily use is the one-on-one method along with the tutoring cycle. Your child will receive personal attention and feedback from a Team Brainiac tutor during and after each session.
- What education and/or training do you have that relates to your work?
Our international and domestic professional tutors are certified teachers and/or professionals with at least a 4-year degree. They have years of teaching and/or tutoring experience in various subject areas. Also, they go through a criminal screening process every two or three years.