BirdZeye Technology Services

Question and answer

• Q. Describe the most common types of jobs you do for your clients.

  A. Unfortunately, virus removal and malware repair for unprotected systems!!

• Q. What advice do you have for a customer looking to hire a provider like you?

  A. Ask for and verify references!!!

• Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

  A. If we had 'inside secrets' and shared them here, then they wouldn't any longer be secret..

• Q. What important information should buyers have thought through before seeking you out?

  A. Our phone number or email address! (web link works too: www.birdzeye-tech.com)

• Q. Why does your work stand out from others who do what you do?

  A. Considering our tough economic times, we understand that every dollar counts. We focus on passing valuable savings on to customers by utilizing remote support tools allowing us to instantly connect and repair/manage systems, eliminating the need to include unecessary and wasteful charges for travel. No waiting, no waste. Only highly skilled and experienced local IT professionals.
  We also have implemented a fractional billing system, if we work for 10 minutes, you get billed for 10 minutes. No minimums required!

• Q. What do you like most about your job?

  A. Teaming with Main Street America to save money and time, allowing businesses to focus on growth and mission critical tasks. We are happy to carry the burden of your IT system concerns.

• Q. What questions do customers most commonly ask you? What's your answer?

  A. Is this really all we owe ?!

• Q. Do you have a favorite story from your work?

  A. They are all favorites- work worthy to be proud of.

• Q. What do you wish customers knew about you or your profession?

  A. IT service & support does not have to be so time consuming nor expensive, especially if you employ the right organization.

• Q. How did you decide to get in your line of work?

  A. An overall interest in the exploding computer industry and a wise and trusted college advisor.

• Q. Tell us about a recent job you did that you are particularly proud of.

  A. We are proud of every one of our highly satisfied customers and their new found 'IT' piece of mind.

• Q. Do you do any sort of continuing education to stay up on the latest developments in your field?

  A. Constantly!!!

• Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?

  A. Managed services, cloud computing, and additional advances in mobile computing.

• Q. Describe your most recent project, what it involved, how much it cost, and how long it took.

  A. We had a new client with the unique requirement to have remote users/contractors connect from non-corporate, privatey owned systems. We were able to setup their new server to offer private/secure web based email, file services, and application access in a matter of a few short hours.