Computer Services

Computer Rangers

Minneapolis, MN

9 years in service

2 employees

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“No Computer Gets Left Behind”

Bio

I'm a disabled Gulf War Army Vet. I was in the Army from 1986 to 1991. I was injured, and spent six months in a hospital to recuperate. I has 1 son, 1 step-son, and 1 daughter. I've been working with technology for 25+ years.

About Computer Rangers

hired 8 times on Thumbtack

We offer the following services to residential and small businesses:

* Computer Repair (hardware and software issues)
* In-Home Visits
* Virus Removal/Spyware Removal
* Data Recovery
* Network Setup (wired or wireless)
* Consulting
* Hardware and Software Installs
* Build Custom Systems
* One-On-One and Group Training (Windows XP, Windows 7, Windows 8, Office Suites, Etc.) and More

Location

12010 Eidelweiss St NW
Minneapolis, MN 55433

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Reviews

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  • 5/5 stars October 19, 2014

    My computer was very slow and freezing up on me...and had been for some time. I am trying to decide if I want to move to a laptop instead of a desktop. I explained to Scott that I would like to get a few more months out of my current computer. He was very understanding (and patient with someone who doesn't know a lot about computers!!). The service was excellent...he essentially took everything off my computer and reinstalled. I particularly like the TeamViewer site he installed for me. I know I can always get help right from my computer. The turnaround time was excellent!!...I would recommend Scott to anyone needing computer repair/help!!

  • 4/5 stars October 1, 2014

    It was great working with Scott.

  • 5/5 stars September 18, 2014

    Great job. I will use him again.

  • 5/5 stars June 19, 2014

    A couple weeks ago some gremlin changed the format for my home page accessories such as the google search address bar and the location of the activity icons. I had tried for 2 weeks to recover the original format but to no avail. The broken format was harder to use and cost me time. You assigned Scott to my
    aid and for awhile it looked as tho I might have to settle for less than perfect. However, Scott's persistence and patience came thru and suddenly there was the home page complete with all the trimmings and functioning even better than before. It took just under 1 1/2 hours and I am one happy customer. He even
    recovered some tools that had gone missing. Great job !!

  • 5/5 stars April 4, 2014

    Scott was quick to fix the issues with my computer. I definitely recommend him for any computer issue you may have. He is very knowledgeable on what needs to be done to bring your computer back to almost new!

  • 5/5 stars March 20, 2014

    Scott knows what he's doing always solves our PC issues and does it at a fair price and timely. He has helped us with many a crisis through the years. His tech knowledge is outstanding. He knows what he's doing! I highly recommend his work!

  • 5/5 stars March 10, 2014

    Excellent help for a non techy. Patient, understanding and efficient.
    Even fixed my printer remotely so I could use it!

  • 4/5 stars March 8, 2014

    Scott is easy to work with, explains what he is doing, quick, flexible - and the 'thing' works after he is done! Excellent service!

  • 5/5 stars February 24, 2014

    Scott is fantastic. I have used his services several times. He is very professional, extremely knowledgeable, and very reasonably priced. I have recommended Scott numerous times.

  • 4/5 stars February 23, 2014

    Scott came to house on time and ready. Very nice and easy to work with. Took the time to offer advice for the future and provided a solution to the current issue.

  • 5/5 stars February 21, 2014

    I have contacted Scott twice and he has been nothing but outstanding in his service and support. Both instances he helped repair computers used in a retail store. I would use him again without question and recommend him highly!

  • 5/5 stars February 21, 2014

    Good friendly service! We would use him again!!

  • 5/5 stars February 21, 2014

    Scott replaced the keyboard on my laptop. He found a great price and did the work quickly.
    I found Scott to be easy to work with, trustworthy and very knowledgeable.

  • 5/5 stars February 21, 2014

    I have been using Computer Rangers for the last few years. He is always on time, very knowledgeable, personable, and always gets the job done. I would recommend Scott Favilla for your computer needs.



  • 5/5 stars February 21, 2014

    The day I was having issues with my computer and network, I searched the Internet for a company that could come to my office to fix the issues. I was looking for someone that was dependable and cared about the problems that I was having as much as I did. I discovered this professional service level in Scott Favilla (Computer Rangers). He upgraded my equipment for me, fixed network issues and got my computer system to a level that I was never able to accomplish on my own. Since that first service, I have contacted Scott Favilla (Computer Rangers) again to provide similar service, but this time my computer had what I would consider major issues. Scott stayed with it and got the job done. It is extremely hard to locate a computer tech for a home or in office computer/network that can provide the service level that he has shown me. If you expect to have the job done and done well, then Scott Favilla (Computer Rangers) is exactly what you are looking for.

  • 5/5 stars February 21, 2014

    Scott and Computer Rangers have handled effectively all of the various computer needs that come up for a small business. Everything from troubleshooting the inevitable computer glitches that can pop up at anytime to the maintenance required to keep things running smoothly on a daily basis. I can not say enough about Scott and his skills. Scott is not just a highly capable computer expert but he is a wonderful person. If you have any computer needs you will not find a better company to hire.

  • 5/5 stars February 21, 2014

    I have worked with Computer Rangers since the early 2000 's. I have found Scott to be reliable, on-time, and a luminary in solving computer and network issues. Something unique - Scott is customer focused because he always let me know when he was out of town in a training session. I give Scott a five star rating!!!

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. Virus removal and Windows reinstalls (fresh clean start)

Q. What advice do you have for a customer looking to hire a provider like you?

A. I tell potential clients to ask questions about the tech: How long have they being doing the trade, their credentials, certifications, etc

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. I tell potential clients to ask questions about the tech: How long have they being doing the trade, their credentials, certifications, etc

Q. What questions should a consumer ask to hire the right service professional?

A. I tell potential clients to ask questions about the tech: How long have they being doing the trade, their credentials, certifications, etc

Q. Why does your work stand out from others who do what you do?

A. I've been working on computers for over 30 years.
You do not need to press 1 for English
You would always be working with me on your project

Q. What do you like most about your job?

A. I love the adventure that everyday brings; as Forest Gump says, "Life is like a box of chocolates, you never know what you gonna get"

Q. What questions do customers most commonly ask you? What's your answer?

A. A lot of questions ask about viruses and what they can do to protect themselves.
I tell them they need a high quality Internet Security Suite

Q. Do you have a favorite story from your work?

A. I'll tell you it when I work for you

Q. What do you wish customers knew about you or your profession?

A. I'm a disabled veteran (Army); I've seen 35 states and 12 counties by the time I turned 22.
I also teach college classes to students in the IT field

Q. How did you decide to get in your line of work?

A. I have always liked fixing things. I guess I consider myself a doc of computers

Q. Do you do any sort of continuing education to stay up on the latest developments in your field?

A. I am always looking at new technology.
I also teach classes to students in the IT field

Q. If you have a complicated pricing system for your service, please give all the details here.

A. None; Its pretty straight forward

Q. If you were advising someone who wanted to get into your profession, what would you suggest?

A. Learn a breath of 7-8 areas and deep dive learn on 3-4 of them.
You can't have all the answers all the time

Q. What is your greatest strength?

A. Personality, patience, and depth of knowledge

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