Technology Support Services

Q. Describe the most common types of jobs you do for your clients.

A. Out most common issues that come in are dealing with viruses, spyware, data backup, data restoration, hard drive upgrades, computer health and wellness checks.

Q. What advice do you have for a customer looking to hire a provider like you?

A. Make sure they are knowledgeable in the field, they listen to your needs and work within them. Ask for clarification if something sounds greek to you, The technician should be able to explain things in understandable terms. Avoid techs who CAN'T! It's your tech and you deserve to have it functioning correctly and to have the issues resolved in a top notch fashion at an affordable price.

Q. What questions should a consumer ask to hire the right service professional?

A. How long have you been doing this type of work? What do other clients have to say about your company and or services.

Q. What important information should buyers have thought through before seeking you out?

A. When dealing with computer problems and such it is nice to know all the problems going on with such a device before diving head first into the frying pan.

Q. Why does your work stand out from others who do what you do?

A. I work hard to provide the best service and support for my clients. I know how I want to be treated and I have heard the horror stories about other service providers and I know I can provide better and do everyday!

Q. What do you like most about your job?

A. I love being able to help people resolve there technology issues. Working with both the technology and people really is what drives me. We are so customer service focused, We want things to be as easy as possible for our clients.

Q. How did you decide to get in your line of work?

A. I've been doing this for a long time since I was back in middle school. I just enjoy trying to keep current and help others wade through the issues and problems that can arise from using all sorts of technology devices. It's just so Awesome!

Q. Do you do any sort of continuing education to stay up on the latest developments in your field?

A. I am continually educating myself in all things tech! every day I spend a couple hours checking up on the latest and greatest when it comes to service, support, repair and where technology is going. This in turn helps me to provide the BEST in class support to my clients.

Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?

A. I am always keeping current with all the operating systems available out there for computers and where they are heading. The latest and greatest is a little something called Windows 8 which I will be testing here very shortly.

Q. If you were advising someone who wanted to get into your profession, what would you suggest?

A. Give me a call as I would love to sit down with you and find out your skills, talents and gifts! Who knows you might end up with a nice new career!