Q. Describe the most common types of jobs you do for your clients.
A. Everything from Wedding services, karaoke, party's, Night Clubs, even setting up sound for major national recording artists in major twin city venues.
Q. What advice do you have for a customer looking to hire a provider like you?
A. Does the company your interested in have particular attention to detail? "Detail" can be in various ways. Like detail AND knowledge of their own equipment? Attention to details about your event? Does the person your talking to over the phone ask you questions? Do they offer advice and knowledge that you haven't thought about? These are all things that a well-respected, experienced DJ & Entertainment company does.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. 1. Google the company name AND website address! That'll tell you a lot! You'll find out if they have any history doing business. You'll see if there are any complaints and if there any, how did they respond and resolve them?
2. Contracts. Almost all contracts can be negotiated. Make sure that you aren't "forced" into a contract. Ask for the option to view the contract at home amongst other family. If a company does not make this public, then that should be a red flag.
Q. Why does your work stand out from others who do what you do?
A. Attention to detail, experience, and equipment. Customer services is so important, but almost every company has to do it. But is what they try to "fake", and almost never succeed at it, is experience. Without experience, they wouldn't know what detail to have attention to. Without experience, they wouldn't understand the equipment needed to have a flawless performance. Without experience, they wouldn't be able to charge rates that are matched to their qualities developed over time. We stand out because we have accomplished all this and more!
We understand everyone has to start out somewhere, but that is what the backyard parties and charity events are for…..NOT your wedding or professional event.
Q. Write your own question and answer it.
A. Do "credentials" such as DJ associations, Better Business Bureau (BBB.org), the Knot.com, and others really mean a lot?
Answer: A little, and here's why. ANY DJ company (or any other company for that matter) pays for a placement and a title. Take the BBB for example. Their accredited program. BBB will call each company and ask if they would like to be accredited for about $450. NO special research has been done to accredit that company for worthiness, honesty, or reliability. Search the BBB for Auto glass replacement companies Minnesota. One has about 400+ complaints, one has 2. The one with 400+ complaints IS BBB accredited and has an "A" rating. The one with 2 complaints has a "B" rating and IS NOT accredited. Associations (Like the Knot.com) NEVER rate or give awards for companies that don't advertise with them. Their “awards” are all internal advertisers with TheKnot.com. In order to get those "Best of The Knot" awards, you have to pay for their ADs and placement program. To get a "certified seal" from the ADJA, you pay for it. Has an association EVER held a DJ company responsible and barred them for misconduct? Nope...they’d lose that money. And when a company is all about money and not the concern of their customers first, that’s a red flag. However, the BBB does report complaints and a NON ACCREDITED company has a truthful BBB rating. But the best solution, is to GOOGLE the website address AND their company name.
Will we ever advertise with one of those companies? We have before, with all of them. And maybe in the future. It gains exposure, but never gives us any more credibility than any of our competitors. All our credibility comes from past customers, venues, and years of tried and true experience.
Q. Write your own question and answer it.
A. Do you broker to or for other DJ companies?
Absolutely not. Our DJ's work for our company, under our company name, as employees and NOT as sub contractors. DJ companies that use DJs as sub contractors cannot be held liable for that companies actions if something goes horribly wrong. You have to hold that specific DJ accountable, and that’s not easy to do.
How do you know?
One way is to simply ask. But not everyone is honest. The other way is to read their contract BEFORE you book. A "deal" way to good to be true, usually is. A good DJ company will give written guarantees in their contracts, not just on their web sites. You should also check to see who they will pass liability onto? Is there a clause in their contract stating the DJ is responsible and not the company? Is the DJ company passing the responsibilities onto the DJ? One way to catch this is the common, "after you book with us, you'll be exclusively dealing with the DJ". Any respectable company will always work with you directly, emails will be sent directly to the company, phone calls will ALWAYS be answered by the company with the option of speaking with the DJ, but not making the DJ the main and only contact.
If you are sold on one particular company, and you do not see what you expect in a contract, ALL contracts are negotiable, as them to add the clause to their contract.