Dave's Floor Sanding & Installing, Inc.

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Introduction: Why does Daves Floor Sanding stands out above the rest? We are always there to give you the satisfaction that you deserve, unlike the fly by night companies we will not and do not disappear when problems come about, we are always willing to work thru the issues that come about to resolve them with a satisfactory result.

Overview

Hired 1 time

40 employees

46 years in business

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Featured Projects

17 photos

Reviews

3.3

7 reviews

5

57%

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43%

Trevor S.

Jul 31, 2013

This was a really bad experience. For three appointments, the employees from Dave's were late each and every time. While I was assured they would arrive around 8:30-9:00am, it was past 10:00 and even 10:30 once for them to arrive. I had to wait and miss more work time to be home to let them in. Terrible. The customer service, over the phone but especially in the store in Blaine, was pitiful. We showed up for a showing appointment to choose floors and were treated like a nuisance. When the manager finally arrived to speak with us he was stand-offish; he was helpful and knowledgeable, but does need some customer service training. Disappointing. The final straw came with the floor sanding and finishing. When I arrived at my house after work, on both days the employee didn't bother to clean up after himself. The last day, my entire house was coated in a layer of dust. I'm talking 2-3mm in some spots. It's inside boxes, all over the floors, tables, chairs, rugs, couches, curtains, dishes in the kitchen, the oven, counters, all over bookshelves and inside books. Literally, EVERYWHERE. once again, when the representative left, he made no effort to clean up after himself. Instead, he left behind some rags, and an UNCOVERED RAZOR BLADE. I have a small child in the house and that is totally unacceptable. Woeful. When I called to speak with the manager, I was told he was gone for the day and would call me the next morning. I will update my review at that point with more information. However, based on what I have experience so far I would recommend that anyone looking to have floors installed or refinished look ANYWHERE else but DO NOT USE DAVE'S.

David B.

Jan 19, 2014

This was a very bad experience. It was obvious that the Team that came to sand my floors with high. The name of the person who was the most obvious was Dylan. Drugs and sanding floors do not mix

John W.

May 23, 2014

The best work around for the money. Dave is running it again and it's back in business 100% better

Robin M.

Jul 15, 2014

I would like to thank all the employees at Dave's for making my home beautiful again. We had a family get together within days afterward and I got so many complements that I will be sending a $200 dollar tip just to show my appreciation. I GIVE DAVE'S FLOOR SANDING 10 STARS.

Michelle J.

Mar 11, 2015

Solid Maple Floor: Installer was very rude, made threats against the family pets ("would strangle them if he saw them"). Finishing person was incompetent and didn't know how to properly install floor trim between rooms (different height floors; he wanted to cut the trim down to 2" high, when we had 4" trim in the rest of the house). Dave the owner was extremely rude, called me names and used profane language. DO NOT USE THEM!

Dave's Floor Sanding & Installing, Inc.'s reply

We know this is months later since this review was posted,we just recently got back on board with thumbtack.After further review ,we can honestly say that non of those comments are true!

FAQs

What education and/or training do you have that relates to your work?
Dave's Floor Sanding is constantly working to stay ahead of the new technologies, we are alway ready to try something new without any fear holding us back. We have continued to streamline our specialty process's so that we can stay ahead of the curve such as dye's, waterborne finishes, uv cured finishes, tinting products. Dave's Floor Sanding is always in contact with our distributors so that we can stay informed of new products that are being introduced to the market, we also attend the trade shows, listen to the customers when they have a product they are interested in, watch for the upcoming trends and much more.
What types of customers have you worked with?
Dave's Floor Sanding & Installing, Inc. Installs hardwood floors unfinished, prefinished, laminate, luxury vinyl tile & plank, cork, bamboo, floating floors, custom medalions, borders, trim, Etc.... Installing, sanding, finishing, repairing all aspects of hardwood floors and steps, this covers the basics the company does on daily basis. We have the ability to customize any job and create a spectacular end result for you, all you have to do is give us a call with your request and Dave's Floor Sanding & Installing, Inc. will do the best that we can to accommodate your needs. If you have something that has not been done before give us a call, Dave's Floor Sanding is not afraid to try something new especially if it is a ground breaking concept that we can learn from. Dave's Floor Sanding & Installing, Inc. has streamlined many processes to benefit the customer and provide a custom appearance, including staining, dying, and finishing.
What advice would you give a customer looking to hire a provider in your area of work?
If Dave's Floor Sanding & Installing, Inc. was to offer advice in regards to hiring a company to do your floors we would tell you to make sure if there is a problem that it will be resolved in a timely fashion which Dave's Floor Sanding prides itself on, we will be there to resolve any issues a.s.a.p., we would also tell you to make sure there is insurance in place covering your residence from damage, make sure the warranty that is offered is acceptable and check references with the BBB, Checkbook, past customers and any other company that may have references about the company you are considering hiring, you could go as far a checking with the State of Minnesota.

Dave's Floor Sanding & Installing, Inc.

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