FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each job is different and unique. Some have a budget, some have an intense quality with no regard to cost.
- What is your typical process for working with a new customer?
Tell me if you actually read the answers to these questions.
- What education and/or training do you have that relates to your work?
yes, each year there are two, week long conferences with our Franchise that I teach technical support at.