MegaBit Consulting, Inc.
- Minnetonka, MN 55345 (map)
- (612) 865-6499
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Small Business Support Specialist
Request a quote
MegaBit Consulting, Inc. • Minnetonka, MN • $110 per hour
- You'll be asked a few quick questions that will help describe your needs.
- You'll be asked to provide your contact information so that Jason Stenvold will be able to get in touch with you.
- You'll have the option to get competing quotes from other qualified service professionals, saving you time and money.
I am a small business support specialist. My goal is to save you time and money. I have been in business since 1986.
All levels of support are provided, including:
* desktop or laptop hardware and software
* printers
* networking
* fileservers
* email
* websites
* firewalls
* wireless
* routers
* internet access
Question and answer
Q. What advice do you have for a customer looking to hire a provider like you?
A. Look for a support provider that has a balance ot two things: focus on customer service and expertise.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. There are lots of support technicians out there. Most of them have very narrow skill sets. They are very good on a short list of areas. A tech that is great at setting up or troubleshooting a computer, may not have the sufficient skills to configure or troubleshoot an internet firewall. Finding a well-rounded, experienced tech is the key to getting great support.
Q. What questions should a consumer ask to hire the right service professional?
A. How long have you been in business?
What industry Certifications do you have?
Who answers the phone when I call?
Q. What important information should buyers have thought through before seeking you out?
A. How quickly can the tech respond to your request....
How soon can the tech come onsite.....
Does an answering service answer your call....
Q. Why does your work stand out from others who do what you do?
A. I've been doing this type of work since 1986. I've been there from the beginning of the PC and have experienced the entire timeline of the technology.
This experience helps me resovle your issues much faster than other companies. I am able to quickly find the root cause of an issue and fix it right the first time.
Q. What do you like most about your job?
A. That it's not really a job! I look forward to every day, I never wake up and go, ugh, another work day.
I really enjoy helping people with their computers and have fun doing it!
Q. What questions do customers most commonly ask you? What's your answer?
A. "My computer is running really slow, I think I need a new one".
Usually not. Most of the time, by cleaning up all the hidden system and internet temp files, running a registry repair utility, cleaning out a virus or adding more RAM, I can breathe new life into a computer so that you don't have to spend money on a new one.
Q. What is your greatest strength?
A. Customer service and expert troubleshooting skills.
