Q. Describe the most common types of jobs you do for your clients.
A. Our jobs range vastly. Sometimes we are hired for only one or 2 accent walls in a home. The homeowner either already has the solid painting done, or is doing it themselves and just wants to spice it up. We may recommend color pallets and specific finishes they should use in each room. However, our average job may consist of starting from scratch and pre-exhisting whitish walls, We will create a color pallet, design board and sample boards for the client, and often paint every room in the house if our pricing meets their budget. This usually includes 50% solid painting and 50% faux or decorative finishes. These rooms vary from solid painting, to decorative finishes like perhaps: a bold texture in a tuscany kitchen, or funky colorful stripes in a pre-teens bedroom, to adorned detailed luxurious softness of a faux leather or suede above the headboard of the master bedroom.
Q. What advice do you have for a customer looking to hire a provider like you?
A. Our advise to new customers is, before you meet with a contractor/painter, look at least at some of their pictures of past work they have done. Bonus points if they are professional, timely, kind and have a website!
Q. What important information should buyers have thought through before seeking you out?
A. All the buyer "client" homeowner or rep needs to do is contact me. I will set up an appointment, free consultation that will last anywhere from 20 minutes to 2 hours depending on the size and depth of the project. I will take care of everything once we meet in person, from measuring the space to taking pictures for assessment. The next step is usually writing up a bid, either in person or through email, and if the client wants to play around with that bid we will meet again and start discussing the plan (colors, sample boards, etc...)
Prospective clients are also able to get a quick, loose quote via phone if they are shopping around. All I will need to know for a loose quote is aprox. size of rooms, how many rooms, and what finish is needed (ie.. do they want decorative walls or solid walls). I will usually present them with a range so they feel free to ask other contractors and compare.
What they should keep in mind though, is that JMH has a match or beat price guarantee. If you shop around and find another reasonable quote that may be lower than ours, we will gladly meet it or match it by at least 10%.
Q. Why does your work stand out from others who do what you do?
A. We never "complete" a job until it is 100% satisfactory. We take the time to treat every client and every home like individuals, making a plan that fits their unique taste, culture or character.
Q. What do you like most about your job?
A. We love what we do! Coming into a new or exhisting home and using our creative imagination to picture what it will look like when we are done creating-then comparing before and after photos is very rewarding. We love the creativity of this profession. Also, we are very lucky to meet new people everywhere we go!
Q. What do you wish customers knew about you or your profession?
A. Getting specialized or high end painting and finishes is affordable! Many people don't even bother to inquire with a decorative paint specialist because they already assume it is very expensive-and they will therefore stick with solid, stale one or two color pallets. We challenge you to give us a try. You will be surprised by our fair pricing!
