Residential Housecleaning Services

Maids To The Rescue

Ballwin, MO

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About Maids To The Rescue

hired 1 time on Thumbtack

We are a residential housecleaning service. We are flexible to all customers' needs. We are a very dependable, hardworking group, and look forward to serving more clients into the future. Our clients in general like us, because we are always trying to please them.

We don't cut corners; we clean them.

Location

128 Enchanted Parkway, #104
Ballwin, MO 63011

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Reviews

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  • 1/5 stars July 14, 2014

    I had a terrible experience with this company. John D. Vitale (or "JD") was extremely unprofessional. After his cleaning crew arrived without a hose for their vacuum cleaner (which was needed to successfully complete the job), I called to let him know so that he could have someone bring a hose or have them go pick it up. A few minutes later, his cleaning crew LEFT my house without an explanation. John D. Vitale didn't even call me to let me know what was going on. I called him an hour later and he told me to find another cleaning company! It was a huge waste of my time and I would not recommend this company.

  • 5/5 stars March 29, 2013

    Ladies did a great job!!

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. Dusting
Mopping
Vacuuming
Straitening Rooms
Making Beds
Scrubbing Bathrooms
Scrubbing Kitchens
Wiping Ceiling Fans
Taking Out Trash
Wiping Down Inside Windows


Q. Describe three recent jobs you've completed.

A. The last three recent jobs that were completed were for our regular clients. 98% of our clients are repeat business. Most of our customers like the service we provide and continue to us us time and time again.

We appreciate all the business.

Q. What advice do you have for a customer looking to hire a provider like you?

A. The advice I would give to someone looking for a cleaning service is easy. I believe too many prospective clients look at price as a huge factor for finding a cleaning service. As we understand that lots of customers have a budget, this should only be part of the total package.

Here are three that we believe are more important.
1) Trustworthy
2) Dependable
3) Repeated Good Quality

Q. What do you wish customers knew about you or your profession?

A. I wish customers knew more about our great girls that clean for us and how much we as a small family house cleaning service take pride in what we do. If all our clients or potential client knew our cleaning team and our work ethic, I believe we would have a major advantage over our competitors. We care about our work, but more importantly we care about what our customers think about our work.

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