Address:
1925 Hungerford Dr
Florissant, MO 63031
Get directions
- Provider travels up to 30 miles
I started Turpin Outdoor Services, Inc. as an answer to many of the problems I've encountered in dealing with other lawn care providers, big or small. One of the biggest trends that I've seen is the complete lack of customer service. Customer service to me goes way beyond simply answering questions and showing up. It's about giving you the complete wow factor, giving you a voice in every step of the project, and making it a fun and educational experience that builds trust and lasting friendships, insuring that you are completely satisfied every time. I want you to be just as proud of each project or service as I am, and by giving control to you, the project becomes very unique and personal, and once completed, you can look at it and say, "Wow, those were my ideas."
Another couple of huge problems are lack of communication and inconsistent billing. To solve these two issues, I've put a system into place that keeps all the billing organized and in order, so nothing gets missed, and there are no surprises; all my prices are upfront with no fine print. All projects are updated daily with pictures and a complete break down of what was completed that day, sent via email and updated on the website. By doing this, it lets you know at a glance exactly where the project is, and you can track the progress from start to finish as if you were doing it yourself, completely giving you the freedom to do the things you want without the hassles and the worries of dealing with a big project.
I have built my company around providing the most customer-integrated services in the lawn care and landscape industry today. I invite you to call or email me personally for a free in-home consultation, so I can prove to you how much easier life can be all around when you work with a company that is focused on attention to detail and building lasting relationships with each and every client.
June 8, 2011
We love them, they are so kind and wonderful to work with. I would never use another lawn care. There prices are great and they are professsional!! Thank you
– Tim
A. Our common jobs include; sod, retaining walls, landscaping, mowing, and patios. We also do seeding and fertilization.
A. When looking for a lawn care company many people will start by looking at prices. What people need to understand is the cheaper lawn care companies are usually cheaper for a reason. Many licensed and insured lawn care compies with the proper equiptment will normally charge more due to the fact that they have to maintain and pay for the top of the line equiptment. If you are looking for a more professional company who can do a better job, don't always look for a company with the lowest price!
A. I feel that a customer should ask the professional for refrences and photos of prior jobs, that way the customer can get an idea of what kind of work and service the professional does
A. It is not just our work. While our work is excellent, our service is outstanding. We put our customers first and serve their every needs.
A. I like that what I do is my passion. I love working with people and I love building things and working with the outdoors. My favorite part is seeing the customers faces when the job is completed.