Q. Describe the most common types of jobs you do for your clients.
A. We commonly do graffiti removal around the city, while also working in industrial plants to remove grim, mildew, paint, etc.
Typically, we complete a large number of Fire Restoration jobs where we remove the soot from a damaged surface, usually brick or wood, and restore is back to the original finish.
Often jobs we complete in industrial plants involve using a media that does not leave any residue behind, which is where we often utilize our dry ice cleaning methods.
In terms of shop blasting we generally get a lot of machine parts, bare car frames, metal beams, and in those situations we are most often removing rust and paint from the surface and getting down to bare metal.
Q. What advice do you have for a customer looking to hire a provider like you?
A. Customer should know the dimensions of the item or space to be cleaned.
Be able to answer questions such as:
What kind of finish are you looking for?
Are there any pieces we need to shield to protect from blasting?
Where is the item located (address, position on property north, south, etc)?
Why are you having the item or space cleaned (prep for paint, rust removal, graffiti removal, etc)?
Are you wanting to bring the piece to the shop location to blast or is it a mobile job?
What kind of access will the blaster be able to achieve given the item or space location (to determine if area is a confine space, if lights are needed, etc)?
If a mobile job, how far will the crew have to park from the location of the item (to determine how much equipment to bring, blast hoses, etc)?
Q. What do you like most about your job?
A. The thing liked most about the job encompasses many different aspects of the job.
We love when we complete a job exceeding customers' expectations.
We love making our customers happy.
We love getting that finished product after cleaning paint off a brick wall and restoring it back to the original brick finish, or removing graffiti from bridges and underpasses around the city.
Nothing feels better than driving by a large overpass on a bridge and seeing the section we removed graffiti.
We love holding the blast nozzle and watching the gunk and grim just wipe away on the surface area that is being cleaned.
Most importantly is our customers and ensuring their happiness with the job we perform, which is how we have sustained our success and business for over 10 years.
Q. What questions do customers most commonly ask you? What's your answer?
A. Most commonly asked question is to give a straight bid for a job. We usually give our regular rates but tell customers those rates can change depending on the circumstances on the job.
Normal Shop Blasting - Minimum $125
Typically thereafter - $100 per hour + Material cost
Mobile Blast Jobs - Minimum $500 dollars
Customers should understand that those are our normal rates, but we typically send a salesperson to the job site (if a mobile blast job) to visually inspect the site to re-define the cost of completing the job then we present a proper proposal to the customer.
Shop Blast jobs are typically based on the hourly rate specified above, however we try to give a quoted price once we understand what the customer is looking for (aka what is being removed, how fine a finish, how large are the pieces, the number of pieces, etc).