Sierra Pool & Spa Repair

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Project type

Hot tub or spa size

Indoors or outdoors

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About

Sierra Pool & Spa Repair has been family owned & operated since 1985. We specialize in hot tub, spa & swimming pool equipment repair and upgrades. There are so many types of services that a company can do but can they really specialize if they are not focusing in one specialty area of their trade? Our trucks are fully stocked with common parts to complete most repairs on the first service call. Sierra Pool & Spa Repair is an honest, professional company with integrity. Customer service has always been our #1 goal. That's how we separate ourself from the rest of the industry. Working the the wonderful people of the Ozark's. I have always enjoyed fixing things even as a child. When the opportunity to get into the swimming pool, hot tub & spa industry, I knew that this would be something I would enjoy. I get satisfaction to see a customer excited that their once broken hot tub or swimming pool is working again.

Overview

Hired 17 times

1 employee

40 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Services offered

Additional services

Filter cleaning

Pump maintenance

Stain removal

Cover cleaning

Project type

Cleaning and Maintenance

Winterization

Inspection

Indoors or outdoors

Indoors

Outdoors

Projects and media

11 photos

Projects and media

11 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and punctuality.

Great 4.7

19 reviews

5

90%

4

0%

3

5%

2

5%

1

0%

Donald S.

Jan 3, 2012

I want to offer the highest praise to Ron at Sierra Pool and Spa Repair. When I called, he answered promptly, listened patiently as I fumbled around trying to describe the issue I thought I was having with my Jacuzzi hot tub and then offered to come right away to fix the real problem. When Ron arrived, he immediately took ownership of my problem and offered solutions/options to fix the heating unit. I was impressed with his professionalism, with his speed and with his knowledge. My wife had numerous questions which many other service people would have simply ignored or answered briefly. When Ron was finally able to leave, my wife and I both felt as though Ron was the main source for any future remedies we may require with regard to our swimming pool and bathroom Jacuzzi tub. Our thanks to Ron, and we sincerely hope others will take the opportunity to allow him to fix any spa or pool problems they are having.

AJ S.

Jan 10, 2013

I have a 10 year old hot tub that the heater stopped working. New to the area I didn't know who to call. I asked a neighbor if he knew of anyone since he had a hot tub. He said he had used Sierra Pool & Spa Repair. I looked them up on the web and found there web site. I decided to check them out first and based on all the positive reviews I found, I decided to go ahead and give them a call. I spoke with Ron who was very pleasant to speak to. After telling him my problem and learning that I was actually speaking with the owner of the company, I decided to go ahead and make an appointment for him to fix my heater. He was very prompt and extremely professional and just pleasant to work with. Ron found the problem within 10 minutes and he had the parts I needed on his truck. I was very impressed with his knowledge and he gave me some very good advice on maintaining my hot tub. Part of my issue I was having with my heater was my lack of water maintenance and it destroyed the heater but Ron gave me good advise on how to maintain the water so I don't destroy the heater again. I would highly recommed Sierra Pool & Spa and would not hesitate to refer them.

Peter C.

Nov 4, 2014

I have a hot tub that was not heating. I live In Harrison Arkansas and I had a heck of a time finding a company around here that would repair a hot tub. I searched on the internet in the Branson area and found Sierra Pool & Spa. I hesitated calling someone from out of the area. But after visiting their web site and reading their amazing reviews I decided to call and inquire. I spoke with Ron who I believe to be the owner of Sierra and he was very nice. He told me that they service all over the Ozarks and the trucks have parts to fix most jobs on the first call. I decided to hire them and I am so glad I did. Ron came out himself and found the problem with my hot tub. I couldn't believe he had all the parts on the truck to fix the problem. I thought he was fair with me on the price. I would not hesitate to hire Sierra Pool & Spa again. I was very happy with the service and his professionalism that in about a month I will have them open my pool too. I know this review is long but it is well deserved. Thank you Ron

Gail P.

Feb 16, 2015

Dan S.

Feb 23, 2011

I bought a house with an old mid-80's hot tub in it and with us knowing little about hot tubs - after having gone through two people and still couldnt get it up and running, Ron came out and quickly identified the problem (circulation pump was kaput) and replaced the pump. That did the trick, and he also gave us a lot of other useful information about keeping the water clean and other general info. And he even charged us less than his original estimate, and was helpful in a followup phone call even though it was on a Saturday. We finally enjoyed our first evening in the hot tub this weekend and it was great! Thanks Ron!

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Senior & Military Discounts
What education and/or training do you have that relates to your work?
I am constantly attending trade seminars & shows. Technology is constantly changing and the one way we keep up is attending educational seminars and trade shows.
How did you get started doing this type of work?
My father was in the industry, so I started out working under him. I have always enjoyed taking things apart and fixing it. As a child I was always fixing something and putting it back together.