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Contact Covey Computer Services about services »
Now offering data and file recovery services for computers that won't boot, accidentally deleted files and folders, overwritten data, data overwritten by installation of operating system, and data overwritten by formatting of hard drive. Data recovery performed in a secure environment. Confidentiality of data guaranteed.
Computer repair, virus removal, wireless networks, and computer training now available evenings and weekends by appointment.
Mobile, onsite computer repair services, including PCs & laptops. Computer repair technician: upgrade or fix personal computers, including desktops, laptops, notebooks, and netbooks. Networking and information system services. Troubleshooting & in-home computer repair. We resolve computer problems such as:
* Virus removal
* Malware removal
* Rootkit removal
* Install memory
* Slow computer -- restore slow computer to previous speed
* Restore forgotten Windows password
* Memory upgrades
* PC repair
* Laptop repair
* Test hard drive for data integrity & replace if necessary
* Computer repairs (hardware), such as hard drives, processors, motherboards, video and sound cards, power supplies, and memory
* Software configuration, installation and upgrades (everything from anti-virus to operating systems)
* Installing and upgrading networking equipment (routers, modems, switches, hubs, and internal PC networking hardware)
* Data backups
* Data restoration (recovering your files from a computer that won't boot)
* Complex data recovery (recover files and folders accidentally erased, overwritten by installation of operating system or disk formatting, or on failed hard drives)
* Wireless network troubleshooting, repair, security and installation
* Install data backup & battery backup
* Troubleshoot and resolve problems such as
"blue screen" or freeze-ups
* Web solutions
* Website design and development
* Website hosting
* Search engine optimization (SEO)
* Haul away and recycle old computer
* Onsite computer training
Free software suite, including free antivirus, free anti-rootkit, free anti-malware, free firewall, & free high-speed defrag software w/ no annual renewal fees!
On-site, remote and emergency service available. Drop-off and pickup available. Now available evenings and weekends.
We can advise you on the purchase of a new computer and recycle your old computer, if necessary.
We are certified data protection specialists.
** Member Better Business Bureau. **
5/5 stars May 12, 2012
This guy saved me after losing all of my equipment in a robbery... he built back my e-world. Very effective and helpful. Highly recommend.
– Jack
April 7, 2012
I am very satisfied with the work that was done on my computer to remove viruses and to protect it and get it running faster. Nick's prices are fair and very affordable and I even have the new software that he installed to help my computer run better. I would recommend him to anyone that's in need of a good computer repair person. He was helpful later when I had questions about my internet service.
– Erika
April 3, 2012
NIck located a laptop in a very short time frame and at a greatly reduced price. He worked with my wife to ensure that all of her requirements for a computer were met. Nick installed programs that protected the computer from viruses and malware. Nick's attitude and service were the best that I have experienced in this area. I highly recommend Nick and his services.
– Curtis
April 2, 2012
Nick was timely in initially responding to my issue. He stayed in contact as he was diagnosing and resolving my data recovery issue. He was clear in setting expectations and explained his process and initial estimate of time. As he made progess he stayed in contact to advise time to completion. I was very satisfied with Nick's services and can recommend him with no hesitation. Given the circumstances I was dealing with Nick's efforts exceeded my expectations.
– Tim
March 17, 2012
Nick was extremely generous with his time and knowledge in giving us pre-purchase computer advice, which saved us an enormous amount of time and trouble in purchasing a computer and printer. When Nick installed our new computer system and wireless network, we continued to be impressed by his knowledge and professional manner. He was prompt and never complained when he had to return a second day because of the internet provider's system communication problem. We were especially impressed with Nick's eagerness to explain in detail to us all the processes we will need to use. We highly recommend Nick's services and even more highly recommend that you contact him before purchasing any new computer and network equipment that you plan to have him install. We think his pricing was fair and reasonable.
– Jo
February 21, 2012
From the start, Mr. Covey's professional ad allowed us to feel secure in having someone come to our home to help remediate our computer problems. We had tried many things to figure out why we were losing wireless connections but to no avail. Mr. Covey worked diligently through many hours trying to access our wireless, giving us many options and advising us on the best products to use to gain the most secure and fast access. He was well informed about a variety of options and even supplied us with discounted products on the spot! We were extremely pleased with the outcome and would recommend Mr.Covey to any one experiencing trouble. With the knowledge of a free antivirus program which he installed on all of our computers, we now feel secure in using our computers.
– Celeste
February 15, 2012
Saturday my computer crashed. I was in dire need of help. I found Covey Computer Services on Craigslist, made the call and talked to Nick Covey. I took my crashed computer over to Nick the same day, freaked out. I was afraid I was going to lose all my data. Nick worked 'til 11:00 p.m. that night, started again Sunday morning and lo and behold, was able to save all my data off the old computer. I don't know how to thank him enough. Absolutely superior service -- I'm grateful. He followed up with me once by email and twice on the phone to be sure everything was working fine and it was. I'm out of words.
– Ervin
February 3, 2012
I brought Nick my Lenovo T400 laptop which was nonfunctional. It was hanging during the boot process. Nick took the initiative to research the problem and resolved all issues. Now it's working great. In addition, he installed anti-malware and anti-virus software and optimized it for broadband internet connections to improve its performance. His pricing was fair and had quick turnaround. I really appreciated his service because this was an older laptop that I didn't want to spend a lot of money on.
– Paul
January 21, 2012
He's on time, fair priced, excellent service, extremely knowledgeable, and willing to teach. Nick removed a virus from my computer quickly and saved my computer and simultaneously set up two other computers to protect them. He also created recovery disks for my computer that didn't have them done yet.
– Vaughn
January 17, 2012
Nick is extremely knowledgeable with all aspects of computer repairs and updates. He lets you know up front if your computer is outdated and possibly not worth repairing. I found this important as you can make your own decision whether it's time to continue repairs or invest in a new computer. Nick is very up-to-date and has good connections and recommendations relating to viruses and memory upgrades. Nick was also able to repair the DC jack on my Toshiba laptop quickly and very inexpensively. I highly recommend him.
– Brian
January 12, 2012
I had many computer issue and Nick did a great job of ridding my system of the many viruses and malware. His service was timely, efficient and reasonable. I highly recommend his service.
– Terry
January 8, 2012
I found Nick by doing a search on Google for "computer repair" in Cary, NC. This is the fourth time he has helped me to resolve computer problems. He offers a fast, friendly, and reliable in-home computer repair service. He has removed viruses, installed additional memory, set up a new computer, and resolved all my questions and issues. I think his prices are very reasonable. I recommend his service to anyone who has computers problems.
– John
January 5, 2012
Nick is DA BOMB! I brought in my laptop that had malware, trojan horse, viruses and a short in the power cord. Nick was able to resolve all issues with the laptop with a minimum of hours expended at reasonable rate. Nick was also able to secure a brand new power source at a lower price than you can buy at Best Buy, Radio Shack, etc. and hand delivered it. Excellent service at reasonable rates and a quick turnaround -- what more can you ask for? The service was so good, I'm having him look at my other laptop which has no known issues, just to install his software to keep it running as efficiently as the one he returned to me.
– Mike
January 2, 2012
Nick came out same day and resolved several issue on my laptop. Fast, Friendly, reasonably priced. Highly recommend.
– John
January 2, 2012
I had virus. I called Nick and scheduled a visit. He showed up promptly and worked efficiently to resolve the issue by successfully removing several viruses and installed a fix so the problem would not occur again. All in all I'm very satisfied with the level of service and I would recommend him to someone with a similar issue.
– Paul
December 21, 2011
Nick Covey of Covey Computer Services has helped me with all my personal home computer and business computer needs for the past thirteen years. I have not experienced delays in getting assistance when I’ve really needed it. He has resolved problems by either making on site visits or logging on remotely to my computer to resolve issues.
It would have been impossible for me to function without his intervention when I needed computer repairs involving the removal of viruses. He’s professional and knows the latest trends in the field, helping clients not only to maintain their equipment but to make wise purchases of hardware as well as software.
Nick has been invaluable in the purchase and maintenance of our computers, laptops and software.
He’s a good educator in helping clients to understand how to maximize the function of their equipment.
I would highly recommend him to anyone who needs computer assistance.
– Margaret
December 21, 2011
Nick was incredibly helpful not only in repairing my older laptop and removing malware and viruses, but took the time to install antivirus software and explained how and how often to run the antivirus programs and computer security tips. I have dealt with other computer repair companies in the area, and I would recommend Nick above any I have experienced so far. He is friendly, fast, and incredibly knowledgeable and helpful, and his prices are more than competitive. Five stars.
– Daniel
December 2, 2011
Nick did a great job installing memory in my older computer to get it to run faster. He also installed some programs to make it run faster and to protect it from viruses and malware. He explained how to run the new programs. I was pleasantly surprised at the low price of the new memory and the fairness of Nick's rates. I would rate him 100% in services and would recommend him to anyone who needs computer repair or is looking to buy a computer.
– Johnny
November 25, 2011
Nick Covey is a professional computer technician. He pays particular interest to the feature or program he's adding to the computer. He always comes at the appointed time or called if there was going to be a delay. My computer had crashed and he was able to bring it back up and overcame all the issues. He carries extra computer mice, wires, battery backups, flash drives, routers, and needed supplies as necessary to get the job done in one trip. He was happy to demonstrate features of the computer, printer, and the programs he installed and was quite patient in answering all questions and explaining everything every step of the way. He even gave my grandson a lesson in setting up a battery backup. When it comes to computer repairs and installing peripheral equipment, Nick's prices are extremely reasonable. I shopped around for a technician and found Nick on Angie's List, which was convenient, because he had listed his services and prices there and even included his picture. When he came to the door, I knew who he was. And that is important in today's market. If you want the job done quick, call Nick.
– Gail
November 14, 2011
Nick did a remarkable job in replacing my daughter's laptop screen, which had been damaged by her kids. Rates were very competitive, and I sure recommend his computer services. Thank you Nick.
– Joao
November 2, 2011
I am so happy with Nick Covey's assistance with all my computers because now they run faster, have no viruses, and have had all the junk files removed. Nick is very knowledgeable and his rates are very reasonable. He was able to retrieve the data from my failed hard drive and save the data to my replacement computer. Nick was very patient while explaining how to keep my computers running efficiently and virus-free with the free programs he installed. He also installed new printer software to get my old printer working again even though I couldn't find my printer software CD. I highly recommend Covey Computer Services!
– Erminda
July 31, 2011
Covey Computer Services ranks #1 for tech support. Nick was prompt for his appointment. He was professional from the moment of arrival on-site. Nick proceeded through the diagnostics and repair of my issues in a prompt and professional manner. Most important to me was his follow up communication via email and phone to be sure my issues were resolved. I have recommended Covery Computer Services to coworkers who have found his service to be invaluable, as I have, and certainly Nick is the first person I will call if/when I have computer issues in the future.
– Jan
July 1, 2011
I found Covey Computer Services on Craigslist. I was very pleased with Mr. Covey's friendly approach, his patience, and his ability to explain everything so I could understand it. He was able to remove all the viruses from my computer to get it working again. He also installed free antivirus software. I highly recommend him for his courteousness, computer skills, and reasonable rates. I am a very satisfied customer!
– Beth
June 20, 2011
Nick did a great job on my laptop. He expanded RAM memory and showed me how to clean-up the system which significantly improved the response time. I got my computer serviced several months ago and it is working great.
– Dhirendra
June 20, 2011
Nick was great! After helping to clear my virus, Nick showed me how to protect my PC in the future and even create backups for future potential problems. He had a lot of helpful tips and information for all my family's PCs and made great use of our time together. He was very informative and professional in his approach to correct current problems as well as help me prevent future ones.
– Jenny
June 14, 2011
Nick did a fantastic job helping me resolve my computer issues. He promptly addressed a crashed hard drive. Nick was also quick to address the lack of security of my home wireless network. The best part was that the cost was LESS than anticipated! Thank you, Nick
– Brad
May 22, 2011
I told Nick that I thought he would not be able to fix my problem (a corrupted file), but I was willing to spend $50 to attempt to fix it because I wanted the file. He came to my house and spent about 1.5 hours trying to fix the file, but it was not fixable. However, while he was trying, he did load a bunch of stuff to help my computer run better.
– Lyle
May 12, 2011
I've been using Covey Computer Services for 10 years. I would highly recommend Nick's services for the following reasons: (1) He is efficient & honest, 2) he shows up when he says he will, and 3) his prices are very reasonable. He seems to be able to figure out and resolve any problem we have with our computers and networks. You won't go wrong if you call Nick!
– Pell
May 7, 2011
This is the second time that I have used Mr. Covey for my computer repair and I couldn't be more pleased. He does what he says he's going to do, he comes when he says he's going to come and he does it all with a pleasant demeanor. I would recommend him to anyone and everyone who needed someone to repair their computer.
– Linda
March 23, 2011
After reading positive testimonials about Covey Computer Services I called and Nick came to my home that same evening. I had recently changed from Time Warner to AT&T and was having trouble connecting to the internet. Also my wireless had not worked properly since the change over. He promptly fixed those problems. He then upgraded my security (and saved me $75 a year on Norton which I have now canceled) and he cleaned up and moved files causing my computer to run much faster. He clearly explained what he was doing and gave instruction on how to better maintain my equipment. And to make it even better, his rate was very affordable. I am sure I will be a repeat customer.
– Sharon
March 1, 2011
Nick recently worked on my computer and greatly improved its efficiency and security. He is knowledgeable and professional; his work was thorough and at the same time he was very conscientious about the hours spent on the project. I would not hesitate to recommend Nick and found his detailed explanations and instructions to be helpful. Thanks to his work, my laptop is in great shape and I will definitely contact Nick the next time I need computer and/or networking assistance.
– Heidi
January 31, 2011
Nick Covey was my colleague at the Division of Medical Assistance. He was known in the division as the "go to" guy for any problem regarding computers and wireless devices such as Blackberries. He was so helpful to me at work and I was so impressed by his knowledge that I asked if he would be willing to work on my home Dell computer. He did excellent work for me, upgrading the memory and downloading free antivirus, anti-malware, firewall and defrag software for me and writing instructions on how to use them. When I bought a Mac, he set it up and transferred all the data from the Dell to the Mac, then he recycled the Dell. In addition, when I bought a new printer he connected it and configured it properly. Nick is always on time for appointments. He is very dependable and easy to work with, especially for those of us who don't have a great deal of confidence in our computer expertise. He is a great teacher when it comes to all things regarding computers and wireless devices. His fees are very reasonable, and you can be sure you will get excellent value for your money. There is simply no service that matches his. I highly recommend the Computer repair, Computer Services and Wireless Networks offered by Covey Computer Services. Once Nick has worked on your computer, you'll never want anyone else to touch it!
– Sarah
January 17, 2011
Covey Computer Services provided prompt, excellent PC services when I requested them.
– Gary
January 12, 2011
Nick Covey is terrific. I found him through a listserve in my community. He makes house calls and works tirelessly to solve your computer problems. He will work with you remotely as well. As a home-based business owner, I find his service -- and his spirit -- to be helpful, not to mention indispensable.
– Wanda
January 3, 2011
I called Covey Computer Services to add memory to my computer and figure out what was wrong with my internet access. Everything is working fine now. I'm very happy with the service I received.
– Caroline
January 3, 2011
Covey Computer Services maintains and repairs the computers in my small business. I highly recommend them for their excellent service.
– Marco
December 29, 2010
I have been using Covey Computer Services for the past two years for both my home and store computers and am very satisfied. The work is performed quickly and completely at a reasonable price. On two occasions I have used their remote service on an emergency basis, which worked out well -- all problems were resolved quickly and completely.
– Jorge
December 14, 2010
I have relied on Covey Computer Services for several years now and my computer is in tip-top shape! Honestly, I wouldn't call anyone else -- the owner of this business is my husband! Seriously though, he has a following of loyal customers who will attest to his excellent service and low prices.
– Cecilia
A. Troubleshoot and diagnose computer slowness, virus and malware removal, diagnose hardware problems, software installations, email problem resolution, diagnose hard drive problems, install additional / replace computer memory, replace power supplies, data backups, computer purchase consultations, Windows training, wireless network installations, website development, search engine optimization, and haul-away and recycling of old computers.
A. Look for someone who is Better Business Bureau® accredited with an "A" rating.
Ask questions of the computer technician to get a feel for his or her level of competency, experience, honesty, and reliability. When in doubt, ask for references.
Try to find the "middle of the road" labor rate, as it is unnecessary to pay the highest rate ($95 - $160/hr. or more) and you may not get the competence you need at the lowest rates ($25 - $30/hr.), which are often charged by students in a "learning" mode.
A. Prices of computer repairs vary widely. High quality work can be less expensive if you choose the right technician. The chain stores frequently charge more than they should. Independent computer repair technicians who offer quality work will gladly share references from past customers.
A. Regarding computer problems, it is useful, but not required to specify the age, brand, and model of the computer and whether it's a laptop or desktop.
If your computer has a virus, try to remember the last thing you were doing before your computer started showing symptoms.
Regarding network installations or network security evaluations, it is useful but not required to know the number of computers to be attached to the network, whether they already have access points installed, and the brand of wireless router, if known and if already installed.
If your website is underperforming in Google searches, think about the budget you can afford for optimization and Google Ad campaigns.
A. I am Better Business Bureau® accredited and "A" rated.
I provide mobile, onsite service at your home or business during the day, evening, and on weekends. I offer personalized training, emergency service during non-business hours, and remote online computer service at a reasonable price.
My service prices beat those of the national chains and I have a satisfaction guarantee.
A. The intellectual challenge of the work, varied work hours, and the satisfaction of knowing I have helped someone regain the use of their computer, protect their computer from malware or viral attack, or secured their wireless network.
A. Can you come to my house to get my computer working? Yes, I offer onsite service.
What will it cost? My hourly rate is $60/hr., whether onsite or in-shop. Most repairs can be made for $100 or less.
My computer has stopped working. I think I have a virus. Can you fix it? Yes, I specialize in virus and malware removal. Once all malware and viruses have been removed, I install a free suite of software applications to protect your computer from future attack.
A. Eleven years of experience building and repairing computers. Data Protection Specialist certification, with seven years' experience in IT security, data backup, data recovery, data protection, disaster recovery, continuity of operations, firewalls, and wireless network security.
A. After taking a course in computers for my job, I realized that I had an aptitude for IT work. I obtained an IT degree and take additional courses on an ongoing basis. I obtained an IT Security certification and performed consulting work for the State of North Carolina in IT Security, disaster recovery, and data protection. I began assisting friends and relatives with their computer problems and setting up their wireless networks. When the work increased, I started my computer repair and training business. I expanded into web design and search engine optimization (SEO) after studying and working in these areas for two years.
A. I restored the functionality of a customer's email account remotely within 20 minutes on an emergency basis, allowing the customer to meet a travel deadline.
A. I work quickly to resolve computer problems and set up wireless networks @ $60/hr. Most problems can be resolved in an hour or two.
Web design, web hosting, and search engine optimization (SEO) projects have many variables that affect the price. I will negotiate a price for the entire job after researching your niche in the market and conferring with you regarding the complexity of the project you wish to implement. The cost of the initial research is $50/hr. and usually takes two or three hours to complete.
A. Don't work for yourself unless you are patient with computer users.
Take as many courses as possible, possibly getting a degree from an accredited college or university.
If you like working around computers you'll know whether you would like this kind of work. If you don't enjoy it, you won't be patient enough to stick with it and learn everything you need to know.
A. What is the most common problem you encounter?
Customers with computers that are a year or more old that have not been properly maintained describe the computers' slowing down and being unresponsive. I can restore a computer to its former performance level, remove viruses, rootkits, and malware, install a suite of free software to maintain that performance, and with ten minutes of training for the user, prevent the problem from reocurring.
