FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
When setting my prices, my primary focus is on the duration of the job. I recognize that my services aren't typically needed for light house pickup, so I always arrive prepared to tackle each task with professionalism, and my pricing reflects this commitment to quality service. Moreover, I offer discounts through my loyalty program as a token of appreciation for my valued clients.
- What is your typical process for working with a new customer?
When it comes to working with new customers, I adopt a tailored approach as a solution-oriented provider. Initially, I attentively listen to the client's short-term and long-term cleaning objectives. Once I grasp their needs, I commence the task. Upon completion, I conduct a meticulous 5-Point inspection of my work and sign off. Should a client find any area lacking, I readily commit to redoing it without hesitation or inquiry.
- What education and/or training do you have that relates to your work?
I have accumulated 15 years of experience in the cleaning industry, honing my skills in various roles. As a mother of six, I bring a distinct perspective to understanding how messes occur and the most effective ways to address them. Balancing the responsibilities of being a working mother, wife, and active community member has taught me the importance of disciplined time management. I've observed that often the issue isn't a messy home per se, but rather the challenge faced by busy mothers who struggle to find time for thorough cleaning. Allow me to alleviate this burden for you. Reach out to Ms. Yvonne, and rest assured, your cleaning needs will be promptly and efficiently taken care of.