FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have standard pricing based on the package length selected. The longer the commitment the lower the rate. 8 session Fitness Pass trial package, $70 per session for 1 hour in person sessions. Trainer comes to you.
- What is your typical process for working with a new customer?
Download our Send Me A Trainer app, select Uptown Charlotte, select a package, preview our trainers and click to send a broadcast to our local trainers. It's that easy. If you prefer, you can call us directly or we can call you to discuss options. Download our app on Google Play or Apple App Store.
- What education and/or training do you have that relates to your work?
We hire local professional trainers and instructors, run background checks on all of them, we personally verify all of their certifications and insurance policies. You are able to see all their certifications and expertise in their profiles on the app.