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Queen City Tours and Travel
- Charlotte, NC 28205 (map)
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Check out our NEW home page design @ queencitytours.com and let us know what you think! – Dec 11, 2011 at 10:34 am
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Visit 3 existing Slave cemeteries, a former Slave church, enjoy an African drumming presentation, plus over 50 sites of Charlotte and African-American history and souvenir snack bags on the 13th Annual Charlotte Black/African-American Heritage Tour and Pilgrimage 2011.
Purchase your $10 OFF Pilgrimage 2011 seats @ http://bit.ly/pil2011 by 01/31/2011 – Jan 13, 2011 at 1:05 pm
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Queen City Tours and Travel • Charlotte, NC
- You'll be asked a few quick questions that will help describe your needs.
- You'll be asked to provide your contact information so that John Williams will be able to get in touch with you.
- You'll have the option to get competing quotes from other qualified service professionals, saving you time and money.
Providing Prompt, Professional, and Courteous Tour, Transportation, Travel, and Event Planning services since 1993.
Hours
Sun: 5:00am-4:00pm
Mon-Sat: 5:00am-5:00pm
Reviews
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December 21, 2011
My husband and I moved to Fort Mill, SC in June 2011 from Washington, D.C. and wanted to take a tour of Charlotte. We purchased tickets through Groupon for Queen City Tours.
I would highly recommend this tour to anyone that has never been to Charlotte. John Williams has studied the history of Charlotte and makes the tour very interesting and interactive.
.– Janet
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December 12, 2011
My wife and I spent the night in Charlotte, NC while heading home from vacation in the south. Since we were here we decided to to look for a guided tour of the city, so we called Queen City Tours. From the pick up at the hotel to the drop off it was GREAT! The driver was GREAT, he knows the city, its history and the little details about city. Yes, that was a great tour.
– Reuben
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December 12, 2011
I hired Queen City Tours and Travel to transport guests to my daughters wedding. They were coming from a local hotel and it was critical that they be picked up and dropped off ON TIME. The bus was nearly new and clean, and I am happy to say that they arrivied in plenty of time for the ceremony! It was a pleasure working with the people at Queen City Tours. If you need transportation for large or small groups, give them a call!
– Mike
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December 11, 2011
Queen City Tours is excellent! Our guide was extremely knowledgeable, very helpful and built an overall rapport with all of us on the tour. We have been in Charlotte for 14 years and took an Uncle who was in town for the week on the tour. We learned SO much about our own city. What a pleasure!
– Angela
Question and answer
Q. Describe the most common types of jobs you do for your clients.
A. Tours
Q. What advice do you have for a customer looking to hire a provider like you?
A. Always go with the companies with the most experience!
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. Keep abreast of all new technology!
Q. What questions should a consumer ask to hire the right service professional?
A. How long have you been in business and what is your BBB rating?
Q. What important information should buyers have thought through before seeking you out?
A. What service they are interested in receiving additional information. Day, date, time of service if possible. Approximate number of guests. Approximate budget.
Q. Why does your work stand out from others who do what you do?
A. Prompt, Professional, and Courteous
Q. What do you like most about your job?
A. Pleasing good customers!
Q. Do you have a favorite story from your work?
A. Too many to tell in one sitting!
Q. What do you wish customers knew about you or your profession?
A. We practice what we preach!
Q. How did you decide to get in your line of work?
A. Love to travel and tour!
Q. Tell us about a recent job you did that you are particularly proud of.
A. Helped entertain a stranded couple from Canada!
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. Yes via the internet!
Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?
A. Down-loadable self-guided tours. Segway tours.
Q. Describe your most recent project, what it involved, how much it cost, and how long it took.
A. Completed a down-loadable Charlotte city tour. It has been in the works for more than ten years and includes information from a 96-hour course on North Carolina History, and courses on American Literature, World History, and African-American Studies plus over 17 years of additional research.
The down-load has been in production since July of 2009 and has taken more than 70 hours to edit.
Q. If you have a complicated pricing system for your service, please give all the details here.
A. It is best to request pricing @ http://queencitytours.com/RequestInfo.htm
Q. If you were advising someone who wanted to get into your profession, what would you suggest?
A. Make sure that you are well organized, like to meet new people, and are willing to work on the weekends and holidays!
Q. What is your greatest strength?
A. Experience! Providing Prompt, Professional, and Courteous Tour, Transportation, Travel, and Event Planning services since 1993!
Q. What are you currently working on improving?
A. We are currently improving our web site navigation and automating our daily tours reservations process.
Q. Write your own question and answer it.
A. How may I get a prompt response from you concerning my request?
Read and follow the instructions on our web site or on our voice mail.
Q. Write your own question and answer it.
A. When is the best time to contact you?
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We would like to say anytime, however, we would not be telling the truth. The truth is, and based on our many years of experience, most people think alike and therefore they will all call usually at the same time or within the same time frame. That is why we leave pertinent information on our voicemail and why we spend at least eight hours per week updating our web site. If you can not reach us by phone, just email your request by clicking on our request information link located @ queencitytours.com or simply text us @ 704-566-0104. Contrary to popular belief, we actually read every email and text coming in to our office.
Q. Write your own question and answer it.
A. What type customer typically does business with your company and why do you prefer that type customer?
We typically attract well-mannered, polite, and well-traveled customers that trust that we could not possibly survive since 1993 if we did not know what we were doing.
