FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide info on pricing up front including add-on up charges and possible travel fees. We also offer a referral system that allows you and the person you refer to both get 15% off a session.
- What is your typical process for working with a new customer?
First we have you fill out our Pooch Pix Google form to get a full understanding of the wants a needs of the pet and their owner during the shoot. We then communicate a time and a place for the shoot to take place. After the shoot we immediately start to edit photos so we can get them sent back to the customer within 72hours.
- What education and/or training do you have that relates to your work?
Our education has been learned working in our field for the last 5 years