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Burgess Flooring

This pro is currently not available for Carpet Removal
This pro is currently not available for Carpet Removal

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Why this pro?

Customers say this pro is fast, detail-oriented, and delivers excellent workmanship, and they handle floor, carpet, and tile installation and replacement projects. They've been in business for 27 years.

Summarized from the pro's profile. Review their profile for the latest.

About
I pay close attention to small details. Including cutting door jambs and trim work for wood install and using power stretchers for carpet install. I also work hard to help you save money. Tips like tearing out your own carpet can save you big money. Unlike others, I don't want to leave you broke after new flooring. I enjoy being able to save homeowners money. I love to have my clients glowing with pride after they see their new floors. I take pride in the fact that all my clients are able to refer me to their friends with peace of mind that they will be completely satisfied as well. New flooring can change the entire look of your home, and the fact that you allow me in your home to install it makes me feel like I have accomplished something at the end of the day. No one takes pride in their work like I do. You may notice a negative review about our company. Please understand that we went above and beyond to make this client happy. We charged her $500 for flooring installation and refunded her over $700 because she was not happy. She then took us to court and drained us of another $2600.00 because we didn't have the time to fight with her. As if that isn't enough she has attacked us on a business and personal level all over social media and the internet and in our personal lives. All of our good reviews speak for themselves. There will always be that client who you cannot make happy and we found her. She also has spent 3 or 4 years making another flooring company in South Carolina completely miserable because she was unhappy with them as well.
Overview

Hired 97 times

Background checked

3 employees

28 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

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Top Pro status

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2018

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2017

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2016

Services offered
Current carpeting

Berber

Plush

Other

Special features of current flooring

Irregular shape

Stairs

Radiant floor heating

Floor fixtures

Furniture to be moved

Yes

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and value.

Great 4.7

82 reviews

5

87%

4

7%

3

2%

2

0%

1

4%

Read reviews that mention:


pro avatar
Emily C.

Nov 3, 2017

Hired on Thumbtack

We cannot recommend Burgess Flooring enough! We worked with Tina and Joe to replace the carpeting in our living room, hallway, and kitchen with vinyl plank. They were incredibly professional and easy to work with. They made the entire process a breeze - they even helped with ordering all the materials, and helped secure an additional discount on material! The process could not have been easier. On top of great service, they were also really reasonably priced. It feels like we have a whole new home! Special thanks to Tina - you rock :)

Details: Laminate • 1,501 - 2,000 sq ft • Carpet • No, but I plan to purchase the flooring • Residential

Floor Installation or Replacement
pro avatar
Jon L.

Feb 2, 2017

Hired on Thumbtack

We were very happy with Burgess Flooring. We needed Tonreplace the carpet in our basement with LVT, within a week of posting our Thumbtack. Tina was great for coordinating! She got us on the schedule quickly and was able to help talk through all my questions about products to use. Joe and his team arrived right when they said they would and worked very fast. They could even help us solve a few unknown conditions that came up as they were pulling up carpet. Would definitely recommend to others!
Flooring
pro avatar
Lisa D.

Aug 9, 2016

Hired on Thumbtack

I had carpet I had and they installed it perfectly. I also bought new carpet from them and they installed it perfectly and very professional. So happy with my new carpet. I would recommend them to anyone. They are great
Burgess Flooring's reply
Thanks Lisa, let us know if you need anything!!
Carpet Installation
pro avatar
Sudhakar S.

May 25, 2014

Hired on Thumbtack

Joe did an excellent job and I'm impressed with the final outcome. Flooring looks great. The whole process was smooth and I'm glad that the work is performed within the provided estimate. I would gladly recommend Joe for wood floor installation services.
Floor Installation or Replacement
pro avatar
Amy D.

Mar 5, 2015

Hired on Thumbtack

-Quick, professional service -No surprises -estimate was accurate -accommodated us for install days because we had to block off our 2 kittens -easy to work with After this experience, we would HIGHLY recommend anyone in the Charlotte metro area to use them. You will not be disappointed. They even brought US the carpet samples to look at!
Burgess Flooring's reply
Thank you Amy, it was a pleasure to work with you!
Flooring
Credentials
Background Check

Joseph Burgess

FAQs

  • What is your typical process for working with a new customer?

    We start with determining what type of flooring fits the needs of our clients and their lifestyle. We measure and provide a shopping list for our clients. They shop at their leisure and once they secure their flooring products we schedule an installation date.

  • What types of customers have you worked with?

    Our services are, for the most part, installation of pre-purchased wood flooring. Some have already done tear out and disposal, others have not.

  • What advice would you give a customer looking to hire a provider in your area of work?

    Make sure when hiring for flooring that is is a specialty. Not a handyman service. There is a difference. Never pay by the hour for flooring, it could end up taking a week to install. Make sure they are insured.